Defense Unicorns

Product Designer

• Help mission users discover approved tools and request access through a clear self-service workspace
• Support the full workflow around enterprise software deployments, including SREs and administrators who configure tools and manage access
• Collaborate with cross-functional teams to conceptualize, prototype, test, and refine user-centered solutions for UDS Enterprise
• Conduct UX research and testing to gather feedback, identify pain points, and iterate on designs
• Define product concepts, high-level workflows, micro-interactions, and visual designs for enterprise experiences
• Create and maintain user personas for enterprise users
• Collaborate with developers to design and build intuitive enterprise experiences
• Create and iterate on user flows, personas, user roles, user journeys, and UX/UI artifacts
• Plan iterative UI design improvements
• Develop understanding of disconnected operations, classification boundaries, and DoD operational constraints
• Document UI solutions and contribute to the shared component library
• Ensure seamless cross-product integration with other UDS platform tools
• Develop working understanding of UDS, DevSecOps, IDAM, and highly regulated environments

Platform Engineer

• Develop and maintain a runtime production environment
• Serve as the link between application teams and platform teams
• Advocate best practices and facilitate communication between application development and platform teams
• Validate solutions and implementations against tasks and business requirements
• Independently identify and solve business problems
• Develop small components to address specific challenges
• Understand how medium-level tasks contribute to overall goals
• Collaborate with cross-functional teams to integrate components into a cohesive platform
• Estimate time and effort for medium-sized tasks
• Assist with project planning and resource allocation
• Use programming languages and shell scripting appropriately for efficient task execution
• Own the bridge between application development teams and the production environment
• Adapt to additional responsibilities as organizational needs evolve

Senior Platform Engineer

Director

• Own, lead, and scale Discovery & Framing at Defense Unicorns
• Help customers identify and define mission problems, quantify impact, establish success criteria, and determine the right path forward
• Lead high-priority, strategic, complex, or ambiguous customer engagements
• Personally facilitate engagements with customer executives, mission leaders, operators, technical stakeholders, acquisition leaders, and other key participants
• Establish the Discovery & Framing methodology, engagement model, playbook, question bank, templates, quality standards, and examples of excellence
• Determine capacity requirements and build the Discovery & Framing team
• Coach and develop Discovery & Framing practitioners
• Prepare engagement hypotheses, unknowns, participants, and objectives with account teams
• Discover root causes, constraints, workarounds, stakeholders, mission impact, and consequences of inaction
• Frame clear, measurable customer-language problem definitions
• Quantify impact and establish baselines
• Define desired outcomes and success criteria
• Map stakeholders, decision systems, buying processes, funding, acquisition, contracting, barriers, and evidence gaps
• Produce concise, customer-ready executive readouts with agreed owners, dates, and mutual next steps
• Maintain independent judgment about problem significance, fit, opportunity direction, and disqualification
• Lead the five-stage engagement process: Prepare, Discover, Frame, Validate, and Mobilize
• Own D&F methodology, facilitation, synthesis, outputs, quality standards, team development, and capacity

Director of Discovery – Framing

Security Engineer

• Configure and secure Microsoft 365, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and related business systems
• Deploy and operate endpoint-management controls across multiple mobile device management and unified endpoint management platforms, including Jamf and Microsoft Intune
• Implement identity, multifactor authentication, permissions, endpoint security, logging, vulnerability management, patching, backup, and recovery controls
• Support Windows, macOS, iOS, Android, networks, firewalls, VPNs, DNS, and secure remote access
• Troubleshoot technical issues with customer IT teams, service providers, vendors, and Defense Unicorns engineers
• Test completed changes and produce accurate configuration records, diagrams, evidence, and runbooks
• Complete assigned implementation work on schedule and raise risks or blockers early
• Help turn repeatable work into checklists, scripts, and automation
• Travel 10%–25%

IT Systems, Security Engineer

• Assess unfamiliar customer environments and lead technical implementation plans with the Compliance Lead.
• Configure and secure Microsoft 365, GCC High, Azure, Entra ID, Active Directory, Google Workspace, Google Cloud Identity, and hybrid environments.
• Design, migrate, and operate endpoint-management programs across MDM and UEM platforms, including Jamf and Microsoft Intune.
• Implement identity, multifactor authentication, least privilege, endpoint security, logging, vulnerability management, patching, backup, and recovery controls.
• Configure and troubleshoot Windows, macOS, iOS, Android, networks, firewalls, VPNs, segmentation, DNS, and secure remote access.
• Work with customer IT teams, service providers, and vendors to resolve complex technical issues.
• Validate completed work and produce configuration records, diagrams, evidence, and runbooks.
• Guide implementation engineers and turn repeatable work into standards, scripts, and automation.

Product Designer

Senior Platform Engineer

Director of Discovery – Framing

IT Systems, Security Engineer

Senior IT Systems, Security Engineer