Claims Advisor – Accident Benefits
Desjardins
Posted: 10/21/2026Claims Advisor, Accident Benefits
Desjardins
Posted: 10/21/2026
Pension & Benefits Advisor
University of Alberta
Posted: 10/9/2026Claims Advisor – Accident Benefits
DesjardinsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accident benefit claims handling, ensuring compliance with regulatory obligations and best practices while effectively managing disability claims focused on functional recovery. Strong communication skills facilitate collaboration with clients and professionals to achieve fair outcomes.
Highest-signal resume keywords
Accident Benefits Claim HandlingStatutory Accident Benefits ScheduleCIP DesignationMedical And Legal TerminologyDisability Management Principles
About the role
Key responsibilities & impact- Investigate, evaluate and negotiate accident benefit claims of moderate to high complexity
- Ensure compliance with regulatory and contractual obligations and DGIG best practices
- Maintain clear and timely communication with clients and guide them through the claims process
- Manage disability claims with a focus on functional recovery and return to work
- Identify and resolve complex or sensitive issues to achieve fair outcomes and support client well-being
- Collaborate with medical professionals, legal representatives and rehabilitation providers
- Apply accurate reserving practices and issue claim payments in accordance with company standards and best practices
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of three years of relevant experience in accident benefits claim handling
- Other combinations of qualifications and relevant experience may be considered
- Intermediate experience managing medical and disability files within the constraints of the Statutory Accident Benefits Schedule, with a focus on functional recovery and return to work
- CIP designation or enrolled in the program
- Advanced proficiency of English
- Advanced knowledge of regulatory and contractual obligations, including the Statutory Accident Benefits Schedule
- Advanced knowledge of medical and legal terminology, vocational rehabilitation concepts and disability management principles
- Action oriented, Business insight, Complexity, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning, Tech savvy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Claims InvestigationClaims EvaluationNegotiation SkillsReserving PracticesClaim Payments Processing
Soft Skills
Interpersonal SavvyCustomer FocusDecision QualityAction OrientedNimble Learning
Certifications & Qualifications
CIP Designation
Industry Keywords
Regulatory ComplianceContractual ObligationsFunctional RecoveryVocational RehabilitationDisability Claims Management