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Dohrn Transfer CompanyCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing driver paperwork, scheduling, and customer service in a fast-paced environment. Proficient in data entry and Microsoft Office, ensuring accuracy and efficiency in operational support.
Highest-signal resume keywords
Valid Driver LicenseData Entry ExperienceMicrosoft Office ProficiencyExcellent Customer Service SkillsDetail-Oriented
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Prepare paperwork for launching drivers
- Answer and direct phone calls regarding tracing, pickups, driver communication, and customer service
- Provide clerical support for Operations
- Complete daily reports for OS&D, payroll, driver hours, and attendance
- Contact customers to schedule appointments, residential, and driver collect/COD shipments
- Communicate with customers concerning dispatch adjustments, deadlines, and concerns
- Dispatch pickups to drivers and answer driver questions
- Check in drivers and ensure their paperwork is intact and complete
- Collect and review driver paperwork for accuracy
- Educate drivers on proper paperwork completion
- Enter Driver Vehicle Inspection Report data
- Scan bills of lading, delivery receipts, manifests, and strip sheets
- Image and index documents to the central imaging system
- Work in Imaging Check to ensure all documents have been scanned
- Perform other data entry and duties as needed
Requirements
What you’ll need- Valid Driver License
- High School completion or equivalent
- Computer skills including Microsoft Office
- Data entry, 10-key and typing experience
- Detail-oriented and organized
- Good verbal and written communication skills
- Excellent customer service skills
- Problem-solving and self-motivation
- Ability to multi-task in a fast-paced environment and react to change productively
- Ability to work in a team as well as individually
- Excellent attendance
- Primarily sedentary work involving sitting most of the time
- Ability to occasionally exert up to 10 pounds of force and/or negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Visual acuity for regular computer screen or monitor use
- Manual dexterity for fingering, grasping, typing, and repetitive wrist, hand, and finger motion
- Ability to talk and hear to communicate and listen to others
- Occasional exposure to office noise
Benefits
Comp & perks- Competitive salary
- Great benefit package
- Drivers are home daily
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Entry10-Key ExperienceTyping SkillsDriver Vehicle Inspection Report Data EntryDocument ImagingScanning Bills of LadingReviewing Driver PaperworkClerical SupportDaily ReportingScheduling Appointments
Soft Skills
Good Verbal Communication SkillsGood Written Communication SkillsProblem-SolvingSelf-MotivationAbility to Multi-Task
Tools & Technologies
Central Imaging SystemImaging Check
Industry Keywords
Customer ServiceOperations SupportDispatchDriver CommunicationAttendance Tracking