Domo Inovação

Analyst

• Integrate business strategy into the daily operations of a multidisciplinary squad (Product, UX, Tech, and Marketing), using data to guide decisions, challenge hypotheses, and drive results for the customer app
• Track digital journeys, campaigns, and in-app communication strategies (push notifications, banners, and journeys), evaluating performance and recommending optimizations
• Monitor and deepen analysis of the squad’s key metrics (engagement, conversion, retention, NPS/CSAT, and feature adoption)
• Analyze the app’s navigation and conversion funnel, identifying friction and drop-off points as well as customer behavior
• Design and validate experience improvement hypotheses through A/B testing and qualitative and quantitative studies
• Support the definition and prioritization of the performance team’s backlog based on potential impact

Senior Digital Channels Analyst

Systems Engineer

• Gather and document functional and non-functional requirements for new projects and for the support and maintenance of medium- and high-complexity systems
• Participate in meetings with requesters and other stakeholders to ensure a clear understanding of business needs
• Conduct testing and user acceptance activities, including test script preparation, execution, and monitoring of unit, load, and integration tests
• Support user acceptance testing and automate tests using tools that streamline the process
• Plan and monitor deployments through risk analysis, contingency and rollback plans, activity and ownership tracking, and schedules
• Identify and resolve problems permanently or through workarounds, handling requests, tasks, service issues, and incidents
• Propose improvements and fixes to ensure system availability, performance, and reliability
• Document technical debt to support proper prioritization

Mid-Level Systems Analyst

Administrative Assistant

• Add and update new contracts for independent contractor personnel in the tracking spreadsheet
• Monitor the term of independent contractor agreements and provide support for periodic renewals
• Process contract updates and amendments for independent contractor agreements
• Monitor onboarding, new contracts, and/or contract terminations for independent contractors
• Monitor onboarding and new contracts for employees hired under the CLT employment regime
• Track the delivery of peripherals and equipment to new independent contractors and CLT employees as part of the onboarding process
• Review reports of discrepancies in time entries in the system for billing purposes
• Enter hours worked by independent contractors and CLT employees into the system for billing purposes
• Support internal controls related to virtual desktop infrastructure (VDI) allocation, monthly billing validation, and ad hoc requests
• Provide support for general administrative processes

Senior Digital Channels Analyst

Mid-Level Systems Analyst

Administrative Assistant – Exclusive Opportunity for Persons with Disabilities