EFI Global

Civil Engineer

• Survey losses and loss scenes at residential and commercial buildings
• Conduct investigations to determine and document the scope of damage
• Investigate and assess damages due to failures and determine the origin of failure for insurers and litigation support
• Analyze and document failure analysis and causation of failures
• Collaborate with Fire Investigators to produce detailed reports outlining causes and origins of losses and damages
• Serve as an expert witness in court and/or depositions
• Document and maintain billable hours on a time and expense basis for forensic engineering projects
• Collaborate with EFI’s national team of forensic experts on projects
• Deliver comprehensive engineering analyses to clients across a range of industries

Forensic Structural Engineer, P.E.

General

• Manage EFI Global’s website, digital marketing operations and online brand experience
• Manage day-to-day website content and updates
• Support digital campaigns and CRM operations
• Assist with SEO and performance optimization
• Maintain accurate and consistent digital content and assets across platforms
• Create compelling graphic design, digital design and visually engaging, on-brand user experiences
• Manage communications and brand experience projects and initiatives
• Support the communications and user experience team with written and visual presentations
• Provide strategic direction and oversight for team members
• Prepare clear, articulate, on-brand written communications that inspire engagement
• Participate in brainstorming, milestone and status meetings
• Support the organization's quality program(s)
• Perform other duties as assigned

Digital Coordinator

Investigator

• Independently conduct extensive and detailed investigations to determine the origin and cause of fires and explosions, primarily involving structures, commercial buildings, and residences
• Investigate assigned claims suspected of insurance fraud, including large loss, large fire loss, and multiple claims
• Investigate sites and provide expert testimony in depositions and trials
• Report cases to requesting parties in adherence to best practices
• Anticipate customer training needs based on customer exposure and antifraud initiatives
• Maintain confidential claims files and document relevant facts in claims handling systems
• Keep management informed of developments affecting claims results
• Review investigations and recommend outcomes promptly
• Provide guidance and recommendations to claims leadership and associates on claims resolution
• Develop and maintain cooperation with government agencies and private information bureaus
• Identify and interview witnesses and involved persons
• Determine negligence and violations of laws
• Inspect public records, including deeds, mortgages, liens, suits, judgments, and marriage and divorce records
• Maintain technical competency regarding privacy laws and public-record availability
• Provide investigative guidance to Fire Investigator team members
• Support quality programs
• Travel as required

Senior Fire Investigator – IAAI-CFI

Client Services Representative

• Serve as a communication resource between clients, unions, company offices, and shareholder groups
• Identify methods of reducing risk cost for clients through analysis and evaluation of conditions and practices
• Measure and evaluate program effectiveness
• Coordinate client programs with company program standards
• Communicate vital information between clients, company, and shareholder groups
• Coordinate client programs and services with company programs and standards of service
• Analyze loss report information and make recommendations for improvements
• Evaluate conditions and practices and recommend procedural improvements
• Identify trends and recommend methods for reducing risk cost for clients
• Accompany client representatives to client sites to direct or train client management staff
• Perform other duties as assigned
• Support the organization's quality program(s)

Client Services Liaison

• Assign engineers to client losses in the assigned area and manage quality control
• Survey losses and loss scenes at residential and commercial buildings
• Conduct investigations to determine and document the scope of damage
• Provide guidance and leadership on complex losses
• Implement engineering strategies within the assigned engineering team
• Collaborate with investigators to produce detailed reports outlining causes and origins of losses and damages
• Serve as an expert witness in court and/or depositions
• Document and maintain billable hours on a time and expense basis for failure analysis and forensic engineering projects
• Collaborate with EFI's national team of forensic experts on projects
• Support quality programs
• Travel as required
• Perform other assigned duties

Senior Forensic Structural Engineer, P.E.

• Assign engineers to client losses in the assigned area and manage quality control
• Survey losses and loss scenes at residential and commercial buildings
• Conduct investigations to determine and document the scope of damage
• Provide guidance and leadership on complex losses
• Implement engineering strategies within the assigned engineering team
• Collaborate with investigators to produce detailed reports on the cause and origin of losses and damages
• Serve as an expert witness in court and/or depositions
• Document and maintain billable hours on a time and expense basis for failure analysis and forensic engineering projects
• Collaborate with EFI's national forensic expert team on projects
• Support the organization's quality programs
• Perform other assigned duties

Graphics Designer

• Develop creative and original concepts for corporate initiatives
• Design and produce print and digital elements through presentations, technical and conceptual web graphics, interactive marketing, and print materials
• Collaborate with SVP Sales & Marketing on creative concepts for corporate initiatives and brand development
• Research new design techniques and mediums and train other designers on new processes
• Liaise with event planner and outside vendors on materials for conferences and tradeshows
• Design and maintain prospect websites, including graphic development, regular site updates, usability reviews, and traffic reporting
• Prepare technical and conceptual graphics, charts, and flowcharts for presentations and proposals using Adobe InDesign and Photoshop
• Develop traditional, video, and interactive multimedia presentations
• Design and lay out print and electronic promotional collateral, including brochures, flyers, emails, corporate and product presentations
• Manage, coordinate, and assist in printing, including blue lines, color proofs, and press checks
• Oversee the slide/content library
• Communicate project progression to appropriate parties
• Perform other duties as assigned
• Support the organization’s quality program(s)

Graphic Design Specialist

• Assign engineers to client losses in the assigned area and manage quality control
• Survey losses and loss scenes at residential and commercial buildings
• Conduct investigations to determine and document the scope of damage
• Provide guidance and leadership on complex losses
• Implement engineering strategies within the assigned engineering team
• Collaborate with investigators to produce detailed cause-and-origin reports
• Serve as an expert witness in court and/or depositions
• Document and maintain billable hours on a time-and-expense basis
• Collaborate with EFI's national forensic expert team on projects
• Perform other assigned duties
• Support organizational quality programs