Emi Labs

Implementation Specialist

• Configure the Emi solution promptly in alignment with customers' business cases and expectations using internal tools
• Design conversational interactions by translating business requirements into logical rules and product definitions
• Collaborate with internal product teams to improve tools and bot capabilities
• Design and lead functional QA strategies and customer UAT, iterating based on results
• Collaborate with tech, product, and project management teams to meet project milestones
• Improve the implementation process for scalability, quality, and KPI measurement
• Analyze and present real-time implementation insights and improve solutions using user feedback and usage data
• Build and improve candidate interactions with the bot and recruiter interactions with the platform
• Ensure platform features are implemented according to client requirements
• Configure, adjust, and ensure platform quality
• Participate in building an inclusive, people-driven company culture

Explore Implementation Engineer at Emi Labs. Review requirements and application details.

Implementation Engineer

• Design end-to-end conversational interactions by transforming business requirements into logical rules and product definitions
• Collaborate with internal product teams to improve toolsets and bot capabilities
• Design and lead testing, synthesize results, and iterate to ensure customer-centric and flawless platform configuration
• Monitor conversation-flow performance and improve flows using user feedback and usage insights
• Analyze user-interaction transcripts and document mental models and language to create grammars and interaction models
• Use simple Python scripting and client information to create and improve candidate conversations and hiring processes
• Work with Customer Success and Product teams to understand client needs and build solutions based on product and platform capabilities

Explore Technology Implementation Engineer at Emi Labs. Review requirements and application details.