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Encompass Digital MediaCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operating electronic equipment for video, audio, and data distribution, with a strong understanding of satellite and broadcast communications. Proficient in troubleshooting video workflows and maintaining compliance with FCC guidelines while delivering excellent customer service.
Highest-signal resume keywords
Satellite Communications ExperienceIDirect Equipment ProficiencyElectronic Theory KnowledgeSignal Flow UnderstandingVideo Workflow Troubleshooting
About the role
Key responsibilities & impact- Operate electronic equipment associated with worldwide distribution of video, audio, and data in the Technical Operations Center (TOC)
- Set audio and video levels in accordance with FCC guidelines
- Log and title all files of ingested material
- Monitor and troubleshoot satellite, IP, and fiber video feeds
- Schedule, monitor, and troubleshoot video-on-demand and live-event webcasts
- Prepare detailed shift reports
- Book all “Live” Closed Captioning events with Dynamic
- Answer phone 24/7
- Add transmissions, including webcasts, satellite uplinks/downlinks, and streaming events, into the daily DVIDS Scheduler
- Work independently and reprioritize work when new or unexpected projects arise
- Temporarily change schedule for overnights, evenings, weekends, and holidays during contingencies, crises, or breaking news events
Requirements
What you’ll need- Two years of experience working in a satellite or broadcast communications environment
- Experience working in a Teleport or network operations center (TOC or NOC)
- Experience with iDirect equipment
- Minimum one year of electronic theory in college or technical school
- Excellent communication and customer service skills
- Understanding of signal flow in a satellite or broadcast communications environment
- Familiarity with waveform monitor and vector scope
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Proficiency using Windows and/or Mac computers
- Ability to obtain and maintain a Department of Defense (DoD) issued Common Access Card (CAC)
- Ability to obtain and maintain a U.S. Government Secret security clearance
- U.S. Citizenship required
- Ability to troubleshoot satellite, VSAT, and video workflow issues
- Understanding of world television standards
- Ability to work in a high-pressure fluid environment
- Ability to work flexible hours, including nights, weekends, and holidays
Benefits
Comp & perks- Full-time employment
- Non-exempt position
- Affirmative Action and Equal Opportunity Employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Video Workflow TroubleshootingElectronic Theory KnowledgeSignal Flow UnderstandingClosed Captioning BookingVideo MonitoringAudio Level SettingFile Logging and TitlingDVIDS Scheduler ManagementWaveform Monitor FamiliarityVector Scope Familiarity
Soft Skills
Excellent Communication SkillsCustomer Service SkillsAbility to Work Under PressureFlexibility in SchedulingIndependent Work Capability
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookWindows Operating SystemMac Operating System
Certifications & Qualifications
Department of Defense Common Access Card (CAC)U.S. Government Secret Security Clearance
Industry Keywords
Technical Operations Center (TOC)Network Operations Center (NOC)Video-on-DemandLive-Event WebcastsSatellite UplinksSatellite DownlinksWorld Television StandardsHigh-Pressure EnvironmentFlexible HoursU.S. Citizenship