Endurance

Vice President

• Manage a team of people managers and underwriting associates, including hiring, training, mentoring, and performance management
• Establish workflows to reduce or eliminate manual processes and improve efficiencies
• Collaborate with underwriting managers to ensure effective support and address improvement opportunities
• Manage processes for internal and external audits
• Manage monthly premium bookings and overdue premium processes
• Lead or support headcount and workload management
• Identify and develop operational performance metrics and assist management with KPI reporting
• Participate in value stream mapping and cross-functional projects to create process efficiencies
• Create a culture of continuous improvement
• Perform ad hoc projects as needed
• Provide backup to other managers as necessary
• Work closely with underwriting, CAT, centralized support, claims, and other partners

Vice President, Underwriting Support Manager