EonEnergy

General

• Provide exceptional customer service to business customers
• Handle enquiries including billing and meter exchanges
• Own the customer experience end to end and take responsibility for the customer journey
• Engage with industry stakeholders and customers by phone and email
• Solve customer problems by providing efficient and knowledgeable solutions
• Develop and implement solutions to consistently improve the company
• Attend discovery day at the Nottingham hub if invited
• Complete initial 8-week training at the Nottingham hub
• After training, work from either the Nottingham city centre hub or Leicester hub in Syston
• Spend 2–3 days per week with the team in the hub under the flexible hybrid working model

Energy Specialist

Project Manager

• Partner with the Change Manager to co-create the annual change plan and ensure initiatives deliver value
• Facilitate collaboration across teams to assess new projects and align them with organisational goals and values
• Support and inspire a small team through purpose-driven project management
• Provide oversight of the strategic roadmap and regular updates to leadership
• Lead high-impact programmes while ensuring progress, transparency, and team wellbeing
• Coach and guide project managers
• Facilitate workshops to assess impact, gather insights, and encourage cross-functional alignment
• Maintain project tools such as Asana
• Contribute to continuous learning by celebrating wins, reflecting on challenges, and improving ways of working

Senior Project Manager

Data Engineer

• Design, build and optimise scalable, high-performing data pipelines and data models within the Databricks platform
• Integrate new data sources using batch and streaming/real-time approaches
• Design and improve data quality, reliability and observability processes
• Own complex engineering problems and develop robust, pragmatic solutions aligned to business needs and architectural principles
• Lead data engineering activity within delivery teams and provide technical direction
• Engage with senior data stakeholders to understand requirements and influence technical decisions
• Contribute to the design and evolution of the data platform
• Recommend improvements to architecture, pipeline design and engineering approaches
• Develop and maintain documentation across data pipelines and associated systems
• Embed security, governance and operational standards
• Collaborate across multi-skilled, cross-functional teams and with external partners
• Contribute technical opinions and experience to engineering discussions
• Coach, mentor and support other Data Engineers
• Promote engineering excellence, peer review and continuous improvement
• Work independently with autonomy and accountability to deliver high-quality solutions

Energy Specialist

Senior Project Manager

Principal Data Engineer