Epignosis learning technologies

Full-stack Engineer

• Own product development end-to-end, from understanding the problem and shaping the solution through building, launching, and iterating
• Analyze user and stakeholder feedback and translate it into product improvements
• Turn ambiguous ideas into priorities, focused scopes, and working prototypes
• Shape UI and user experiences across the product, emphasizing clarity, consistency, and craft
• Build across frontend, backend, integrations, and infrastructure as needed
• Balance speed, quality, and scope to deliver value quickly
• Collaborate with design, product, and business teams on what and how to build
• Ship reliable, intuitive experiences and own testing, deployment, monitoring, and maintenance
• Measure product performance, learn from real usage, and take responsibility for outcomes
• Work hands-on with AI and emerging technologies
• Contribute to products used by tens of thousands of organizations and millions of people worldwide

Product-Minded Software Engineer, Junior - Mid Level

Customer Success Manager

• Guide customers through subscription changes via email and scheduled calls
• Proactively follow up on cancellations, payment issues, and other customer concerns to help reduce churn
• Share best practices and encourage customers to adopt and maximize the products
• Respond empathetically to customer feedback and build trust
• Identify opportunities for additional resources, better-fit plans, or expansion
• Collaborate with teammates and other departments to address customer needs and represent the customer internally

Engineering Manager

• Lead one of Epignosis's product engineering organisations
• Own engineering delivery for a product line in partnership with its Product counterpart
• Lead several teams through tech leads and managers
• Grow tech leads into engineering managers through coaching, feedback, and difficult conversations
• Set and hold delivery expectations and communicate what is achievable
• Own team health, including hiring, onboarding, performance, and day-to-day working conditions
• Decide system ownership and resolve cross-boundary responsibilities
• Balance feature delivery against platform health and make trade-offs explicit
• Collaborate with engineering peers on shared services, standards, and suite architecture
• Stay close to technical work by reading code, joining incidents, prototyping, and using team tools
• Help shape the organisational transition from separately developed products to a connected suite

Product-Minded Software Engineer, Junior - Mid Level

Customer Success Manager

Senior Engineering Manager