ERGOMED

Director, Business and Process Optimization – Pharmacovigilance

ERGOMED
Posted 10/19/2026full-timeRemote • SerbiaLeadWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates extensive leadership and management capabilities in pharmacovigilance, with a strong focus on process improvement and optimization. Possesses advanced skills in project management, strategic planning, and compliance within clinical trial environments.

Highest-signal resume keywords
Extensive Pharmacovigilance ExperienceProcess Improvement MethodologiesLeadership in Service Provider EnvironmentProject Management SkillsClinical Trial Regulatory Guidelines

About the role

Key responsibilities & impact
  • Provides management and strategic direction to the business operation/corporate function
  • Participates with senior leadership in developing and authorizing strategic business plans
  • Oversees cross-functional activities, projects and initiatives delivering strategic insights, analyses and recommendations
  • Drives continuous process improvement and assesses compliance with cross-functional processes and associated systems, applications, training and communications
  • Serves as business lead for large, complex, cross-functional process improvement initiatives
  • Collaborates with stakeholders, peers and leaders on strategy, execution and communications planning
  • Provides administrative oversight of staffing, budgeting, scheduling and long-term planning
  • Provides strategic direction to staff through line management of a team
  • Oversees recruitment, induction, talent development and retention
  • Provides coaching, feedback, performance appraisals, development plans and career coaching
  • Develops and implements business plans and forecasting
  • Supports and drives process and systems optimization activities
  • Provides oversight and/or responses for client or internal process audits and CAPAs
  • Cultivates an environment of continuous improvement
  • Acts as an internal transformation consultant for M&A integration activities

Requirements

What you’ll need
  • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
  • Extensive pharmacovigilance experience with experience of process improvement, safety applications and systems including demonstrated line management experience
  • Extensive leadership experience in PV from a service provider environment
  • Experience optimizing processes and managing through to implementation
  • Outstanding leadership and management skills
  • Advanced skill in process development and improvement, especially as it applies to clinical and post-marketing PV
  • Excellent project management skills
  • Certification in process improvement methodologies such as Lean Six Sigma is a plus
  • Superior attention to detail, investigative and analytical skills
  • Outstanding interpersonal, negotiation and problem solving skills
  • Superior computer skills, to include an effective understanding of clinical management and pharmacovigilance technology and systems
  • Expert understanding of the practices, processes and requirements of clinical trials, to include regulatory guidelines and directives
  • Superior oral and written communication skills including the ability to communicate in English, both orally and in writing
  • Capable of directing and promoting teamwork in a multidisciplinary and/or multi-cultural team setting
  • Capable of driving innovation in developing new ideas related to process improvements
  • Outstanding organizational, judgment, analytical, decision making and interpersonal skills to manage complex projects in parallel and manage rapidly changing priorities

Benefits

Comp & perks
  • Remote work availability
  • Flexible work environment
  • Growth opportunities
  • Collaborative and supportive culture
  • Professional development, talent development and career coaching
  • Ongoing coaching and feedback
  • Diverse and inclusive workplace
  • Opportunity to work on global projects with teams across Europe, North America, South America, Asia and Australia

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Process DevelopmentSafety ApplicationsAnalytical SkillsClinical Management TechnologyPharmacovigilance SystemsBudgetingForecastingCompliance AssessmentContinuous ImprovementM&A Integration
Soft Skills
Outstanding Leadership SkillsInterpersonal SkillsNegotiation SkillsProblem Solving SkillsOrganizational Skills
Certifications & Qualifications
Lean Six Sigma Certification
Industry Keywords
Life ScienceHealthcare QualificationClinical TrialsPost-Marketing PVCAPATalent DevelopmentTeam ManagementCross-Functional CollaborationStrategic Business PlansProcess Optimization