Demonstrates expertise in Sales Order Processing, Billing, and Invoicing within a finance environment, ensuring accuracy and compliance with internal controls. Proficient in managing competing priorities and deadlines while maintaining a customer-focused approach.

Highest-signal resume keywords

Sales Order Processing ExperienceInvoicing And Billing ManagementAccounting Or Finance QualificationIntermediate Excel SkillsExperience With Microsoft Dynamics 365

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Process customer contracts, sales orders, renewals, amendments and web orders accurately according to procedures and approval requirements
Raise sales invoices and credit notes promptly with correct billing details, pricing, tax treatment, purchase order references and contractual terms
Maintain accurate sales order and invoice records for revenue reporting and audit requirements
Review order documentation for approvals, signed contracts and supporting evidence before invoicing
Process relevant orders, invoices and credit notes on time for month-end, quarter-end and year-end deadlines
Respond to sales order, invoicing, customer set-up and billing queries from Sales, Credit Control, clients and Finance colleagues
Manage queries through internal ticketing or workflow systems and escalate issues when appropriate
Support cash collection by providing accurate billing information and resolving invoice disputes
Process credit notes or re-issued invoices when required
Support Sales with order processing issues, customer procurement requirements and invoice portal queries
Follow internal policies, controls and approval processes while maintaining a customer-focused approach
Provide records, approvals and supporting documentation for internal and external audits
Assist with routine checks and reconciliations to identify errors, missing information or process gaps
Contribute to standardising and improving sales order processing procedures across regions and entities
Identify recurring issues, bottlenecks and improvement opportunities and raise them with management
Undertake ad hoc tasks and projects supporting the wider Finance team
Sit within the Cape Town Finance Centre of Excellence and report to the O2C Team Lead and Credit Control Manager
Collaborate with Sales, Credit Control, Finance and Business Systems colleagues

Requirements

What you’ll need

Hands-on Sales Order Processing experience within a finance or shared services environment
Experience with invoicing, billing and order management processes
A qualification in Accounting, Finance, or a related field
Experience in sales order processing, billing, invoicing, accounts receivable, finance administration or a similar transactional finance role
Strong attention to detail and ability to process high volumes of information accurately
Understanding of invoices, credit notes, customer records, purchase orders and basic finance controls
Experience resolving billing or order-related queries with Sales teams, customers or internal stakeholders
Ability to manage competing priorities and meet month-end and business-critical deadlines
Good written and verbal communication skills
Intermediate Excel skills and confidence working with data, reports and reconciliations
Experience using Microsoft Dynamics 365, Salesforce, Zuora or similar ERP, CRM or billing systems is desirable
Experience in a multi-entity, multi-currency or international business environment is desirable
Highly organised, accurate and deadline-oriented
Proactive and solutions-focused, with ownership of tasks through completion
Collaborative and able to build positive working relationships across Finance, Sales and global teams
Customer-focused, professional and calm when handling queries or competing demands
Curious and open to improving processes, learning new systems and supporting change
Flexible and willing to support the wider team during peak periods, including month-end, quarter-end and year-end

Benefits

Comp & perks

Generous salary
Pension
Holidays plus bank holidays
40 hours personal development
Work from anywhere in the world, up to 15 days a year
Flexi working hours
Healthcare insurance
Food vouchers
Saving fund
Competitive salaries
Two volunteering days a year in addition to holidays
Training and development opportunities
Flexible start and finish times in many offices
Regular socialising, after-work meetups, summer and Christmas parties
Sports and other groups
Corporate social responsibility volunteering and fundraising opportunities
International transfer opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Order ProcessingInvoicingBillingAccounts ReceivableFinance AdministrationData ReconciliationCredit Notes ProcessingPurchase Orders ManagementRevenue ReportingAudit Compliance

Soft Skills

Attention To DetailStrong Communication SkillsOrganizational SkillsProactive Problem SolvingCustomer-Focused Approach

Tools & Technologies

Microsoft Dynamics 365SalesforceZuoraERP SystemsCRM Systems

Certifications & Qualifications

Qualification In AccountingQualification In Finance

Industry Keywords

Shared Services EnvironmentMulti-Entity BusinessMulti-Currency TransactionsFinance ControlsSales Order Processing Procedures