Researcher jobs in Canada

Explore 4 matching jobs.

EverCommerce

Customer Researcher, Payments

EverCommerce

Posted: 10/19/2026
Python
University of Alberta

Researcher – Health Economics

University of Alberta

Posted: 10/8/2026
Z1 Tech

Quantitative Researcher

Z1 Tech

Posted: 10/5/2026
Python
Allstate Northern Ireland

PhD Researcher, HCI – Visualization Research

Allstate Northern Ireland

Posted: 10/1/2026
FlaskJavaScriptMacOSNext.jsNode.jsReactUnityUnreal Engine
EverCommerce

Customer Researcher, Payments

EverCommerce
Posted 10/19/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$95,000 - CA$110,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mixed-method research, utilizing both qualitative and quantitative approaches to inform product strategy and growth initiatives. Proficient in analyzing data and translating insights into actionable recommendations while managing multiple research projects effectively.

Highest-signal resume keywords
Mixed-Method ResearchStatistical AnalysisResearch Project ManagementData Analysis Using R or PythonStakeholder Engagement

Tech Stack

Tools & technologies
Python

About the role

Key responsibilities & impact
  • Partner with Product, Design, Marketing, and senior leadership to ensure customer insight informs product strategy, growth initiatives, and execution across the Payments experience
  • Conduct research across the full payments user journey, from onboarding and activation through ongoing usage, trust, and retention
  • Serve as a subject-matter expert for customer research and provide clear, evidence-based recommendations
  • Scope, plan, design, and execute impactful research initiatives across departments
  • Use qualitative and quantitative methods, including behavioural data, surveys, funnels, and interviews, to understand payments adoption, friction, trust, and behaviour
  • Use research findings to influence payments strategy, roadmap prioritization, and growth initiatives
  • Craft and present audience-tailored research assets, including presentations, reports, and one-pagers
  • Foster collaborative relationships with product, marketing, design, sales, engineering, customer success and support, and senior leadership teams

Requirements

What you’ll need
  • 5+ years of professional research experience
  • Strong background in utilizing rigorous research methods to produce empirically credible findings
  • Adept at mixed-method research, preferably stemming from a background in SaaS businesses
  • Experience translating research insights into product, growth, or business decisions
  • Expertise analyzing product and survey data using statistical or analytical tools (e.g., R, Python, JASP)
  • Ability to own and independently drive research projects while involving stakeholders
  • Comfortable operating independently in initially ambiguous problem spaces
  • Ability to proactively define problems, research plans, and achieve stakeholder alignment
  • Ability to respectfully challenge assumptions and influence decisions with evidence
  • Proficiency in owning, managing and driving multiple, parallel research projects
  • High attention to detail, complex problem-solving, and contingency planning
  • Must be eligible to work without sponsorship

Benefits

Comp & perks
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Robust wellness benefits, including an annual wellness stipend
  • 3 weeks of vacation to start
  • A paid volunteer day of your choosing
  • 2 floating holidays to celebrate anything of significance to you
  • Employee Stock Purchase Program
  • Registered Retirement Savings Plan (RRSP) with 4% company match

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Research MethodologiesQuantitative ResearchQualitative ResearchData AnalysisSurvey DesignUser Journey AnalysisBehavioral Data AnalysisEmpirical ResearchProblem DefinitionResearch Planning
Soft Skills
Attention to DetailComplex Problem-SolvingInfluencing DecisionsStakeholder AlignmentCollaboration
Tools & Technologies
RPythonJASPStatistical ToolsPresentation Software
Industry Keywords
SaaSPayments ExperienceCustomer InsightGrowth InitiativesUser AdoptionTrust and Retention