Everience Romania

Customer Support

• Provide accurate and optimal IT solutions via telephone, email, or chat
• Troubleshoot office, Windows, Outlook, internet, specific applications, and hardware issues after training
• Assist in resolving customer and support issues to positively impact customer satisfaction
• Follow up on the existing backlog
• Comply with project performance indicators
• Communicate with designated teams and escalate complex issues

Explore L1 IT Customer Support, French, English at Everience Romania. Review requirements and application details.

L1 IT Customer Support, French, English

Project Manager

• Define and monitor the MyAccess v10 migration roadmap
• Manage the budget, milestones, and risk management
• Structure the information systems integration approach
• Contribute to defining access entitlement models and implementing RBAC
• Coordinate IAM/Cybersecurity experts, architecture and development teams, and business units
• Monitor application integration challenges related to REST APIs, microservices architectures, authentication/SSO, and Angular+ front-end development
• Ensure a secure transition to the new version
• Ensure adoption by operational teams

Explore Senior Project Manager – IAM Migration, MyAccess at Everience Romania. Review requirements and application details.

Open roles

L1 IT Customer Support, French, English

Senior Project Manager – IAM Migration, MyAccess