EverTrue

People Operations

• Report to the CEO and serve as a key member of the Senior Leadership Team
• Own the overall People & Culture strategy
• Lead enterprise-wide culture transformation initiatives
• Advise and coach senior leaders on talent strategy and change management
• Design and facilitate the Senior Leadership Team operating cadence, executive communications, strategic planning cycles, and decision-making frameworks
• Lead and mentor an agile People & Culture team
• Establish P&C metrics and dashboards tracking talent health, turnover, and strategic milestones
• Lead organizational design initiatives involving reporting structures, spans of control, and role clarity
• Own engagement surveys and listening sessions and translate insights into leadership strategy
• Drive performance management, calibration, and frontline manager enablement
• Govern compensation philosophy, benchmarking, salary banding, and pay equity initiatives
• Oversee benefits strategy, payroll partnerships, and HRIS data infrastructure
• Ensure employment law compliance and risk mitigation across operating jurisdictions
• Direct employee relations investigations and establish resolution standards
• Maintain company policies, handbooks, leave protocols, and job classifications
• Lead human capital due diligence for acquisitions
• Design and execute post-acquisition P&C integration plans, including culture, total rewards, and talent retention

VP, People & Culture

Project Manager

• Manage customer product implementations, customer re-implementations, and internal projects with Customer Operations leadership and Executive Sponsors
• Build and maintain project plans, schedules, and timelines from kickoff through closeout
• Monitor deadlines and proactively flag risks or blockers
• Own day-to-day project communication, including status updates, meeting notes, and stakeholder follow-ups
• Partner with internal teams and clients to keep projects on schedule
• Maintain documentation covering scope, timelines, decisions, and changes
• Deliver regular status reports to stakeholders and leadership
• Keep project tracking tools up to date
• Serve as the primary point of contact for projects and manage client and internal expectations
• Escalate issues appropriately to leadership to maximize customer satisfaction and product value
• Follow and improve project management processes and templates
• Identify, participate in, and lead process improvement initiatives with the Customer Operations team
• Travel occasionally to customer locations or company meetings, up to 10%