Exa (prev. Metaphor)

Support Engineer

• Own the technical side of Oracle EPM Cloud implementation, consolidating from Oracle Fusion GL to Oracle FCCS
• Maintain and administer the system after go-live
• Partner closely with the Finance team and participate in the ongoing implementation
• Build and maintain automated loads from source ERP/GL ledgers into EPM using Data Management/Data Integration
• Handle mappings, load rules, scheduling, and error handling
• Maintain entity, account, and intercompany dimensions, including hierarchy changes
• Coordinate with Finance on chart of accounts mapping
• Administer EPM Cloud Dev/Test and Prod instances
• Perform patch and monthly update testing, environment migrations, backups, and snapshots
• Set up users, roles, segregation of duties, and SSO/identity integration
• Support audit and SOX-type access reviews, including periodic user recertification
• Monitor the consolidation cycle during month-end
• Schedule jobs, manage mapping changes, and troubleshoot load failures
• Participate in design workshops, build and run test scripts, support UAT and cutover, and write technical documentation and runbooks
• Provide first-line technical support for Finance users
• Manage relationships with Oracle and the implementation partner
• Support Finance teams with creating financial reports and dashboards in Oracle FCCS

Explore EPM Technical Analyst at Exa (prev. Metaphor). Review requirements and application details.

EPM Technical Analyst

Consultant

• Triage and resolve production support tickets effectively, accurately, and efficiently
• Resolve problems and defects
• Configure and support Oracle ERP and provide subject matter expertise
• Work closely with Systems Teams, Business Teams, End Users, and third-party vendors
• Provide hands-on functional and configuration support for implemented ERP modules
• Follow up with product vendors on service requests, patching, bugs, and product updates through issue closure
• Provide functional input and guide development teams in developing custom solutions and data migrations
• Perform requirement mapping and gap analysis
• Prepare project documentation, test cases, test scripts, and perform end-to-end testing

Explore Oracle Functional Consultant at Exa (prev. Metaphor). Review requirements and application details.