FedEx

Account Manager

• Manage worldwide accounts for FedEx Express
• Support transportation, e-commerce, and business solutions serving customers across global networks
• Address customer challenges and develop responsive solutions
• Collaborate across a diverse, global organization

Worldwide Account Manager

Customer Support

• Safely manage and internally move all consignments within the depot
• Label and sort consignments to the correct delivery area with high accuracy
• Work harmoniously and effectively as a team to ensure efficient turnaround time
• Complete administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities
• Perform other duties as assigned
• Support development of automation tools for JP Operations

Operations Support Agent – Automation Support

Agent

• Process and obtain customs clearance approval for import/export and transshipments of documents, packages, and merchandise
• Prepare customs forms, master airway bills, cargo manifests, general declarations, invoices, and related paperwork
• Prepare forms detailing customs duties, tariffs, taxes, and V.A.T. fees
• Prepare international manifests for customs clearance
• Ensure compliance with country customs and tax laws and FedEx policies and procedures
• Interface with customs officials and coordinate customs activities with internal operations employees
• Contact customers for additional information and inform them of duties and taxes
• Maintain organized customs documentation and filing
• Perform sorting and baggage support at the airport and station
• Retrieve air freight from carriers as required

Customs Agent

Data Scientist

• Apply existing predictive, forecasting, simulation and optimization models to network planning, capacity planning and operational problems
• Evaluate model outputs and assumptions, perform scenario analysis, and translate results into actionable recommendations
• Work with model developers, data engineers and business users to integrate solutions into planning workflows
• Lead, design, operate, and support AI, Machine Learning and Generative AI solutions in Google Cloud Platform
• Use GCP data and AI services to support integration, testing and adoption
• Identify practical AI use cases and help ensure solutions are reliable, governed and aligned with business needs
• Analyze complex datasets using SQL, Python, statistical methods and visualization tools
• Develop dashboards, performance measures and analytical products supporting business decisions
• Communicate findings clearly and document analytical logic, assumptions and outcomes
• Provide analytical expertise to digital transformation, process improvement and strategic Air Network initiatives
• Coordinate assigned work across teams and promote adoption through user engagement, training and support
• Evaluate network performance and opportunities using network planning tools, operational data and analytical models
• Develop dashboards, reporting tools and performance reviews for management decision-making
• Participate in automation and process improvement initiatives
• Support innovative solutions improving planning efficiency and operational visibility

Worldwide Account Manager

Operations Support Agent – Automation Support

Customs Agent

Senior Data Scientist