FitFlop

Business Intelligence Analyst

• Transform data from NetSuite and Snowflake into insightful, user-friendly Power BI dashboards and reports
• Design, build, maintain and enhance Power BI dashboards and reports using data from NetSuite and other business systems
• Develop reporting across management accounts, sales performance, returns/refunds, gross margin, AP/AR, cash flow, inventory, budgets vs forecast and commercial performance
• Ensure reports are accurate, automated where possible and easy for stakeholders to interpret
• Create executive-level dashboards for the CFO and senior leadership team
• Meet with finance and business stakeholders to understand reporting requirements and business objectives
• Translate business needs into reporting solutions and visualisations
• Present reports and findings clearly to finance and non-finance audiences
• Work with NetSuite data structures and reporting outputs
• Build robust data models and reporting logic within Power BI
• Improve data quality, consistency and governance across reporting processes
• Identify opportunities to automate manual reporting and reduce spreadsheet dependency
• Utilise AI tools such as Claude and Copilot to accelerate report development, problem-solving and reporting innovation
• Keep up to date with Power BI best practices and emerging technologies
• Support the finance team in increasing data literacy and self-service reporting capability
• Work closely with the CFO, Group Financial Controller, Finance Team and other departments

Finance Reporting, Data Analyst – FTC

Business Support

• Learn how FitFlop's key business systems support different departments
• Investigate and resolve user questions, application issues, and data queries
• Provide clear and friendly user guidance
• Assist with application testing, setup changes, and system improvements
• Monitor systems and identify potential issues
• Support NetSuite, Shopify & Hybris, Tableau, Smartsheet, EDI systems, and Mulesoft
• Receive and log support requests from colleagues
• Investigate issues and determine solutions with technology team members
• Keep users updated on support request progress
• Follow procedures to resolve and document support requests
• Maintain support documentation and user guides
• Contribute ideas to improve business processes and user experiences
• Support technology projects and system enhancements
• Gather information about business requirements and user needs
• Test new functionality and system changes
• Attend meetings with business teams to understand system usage
• Report to the Heads of Technology and work with the NetSuite Administrator, Solutions Architect, BI team, and other technology specialists

Business Applications & Support Apprentice

Technician

• Create and maintain complex products in NetSuite and connected systems using established templates and procedures
• Run routine and seasonal data loads to keep the global product catalogue current and accurate
• Support the master data ticket queue by logging requests, resolving straightforward requests, and updating colleagues
• Check and verify completed work
• Use completeness checks through NetSuite searches or Snowflake queries
• Investigate data issues and assess their potential impact
• Build searches, extracts, and reports that answer business questions
• Use Snowflake data to produce summaries and analysis
• Document team processes and share knowledge
• Present findings in an actionable way
• Participate in structured apprenticeship study and practical application
• Report to the Head of Data, learn from the Master Data Manager and Master Data Specialist, and receive technical mentorship from the Data Engineer

Data Technician Apprentice

Financial Planning and Analysis

• Maintain and improve monthly reporting for budget holders across the business
• Maintain open and transparent communication with stakeholders across the business to help cost controls and hold budget holders to account
• Prepare and post month end journals across OPEX, Direct Costs, Warehouse and Capex
• Work closely with Digital team alongside Finance Manager to manage infrastructure and marketing trackers
• Manage and maintain Technology department tracker and hold monthly reviews
• Work with Senior Commercial Finance Manager to improve Warehouse and Distribution reporting and analysis
• Work with Senior Commercial Finance Manager and Commercial Finance Manager in preparing robust budgets and forecasts
• Produce monthly ELT files to be reviewed by Commercial Finance Manager
• Consolidate monthly journal trackers and produce accrual rec
• Aid in variance analysis of actuals vs forecasts, including investigating why variances have occurred and communicating risks & opportunities
• Work with BI on the reporting tool and NetSuite financial system to develop insight reports to help the business track, understand and drive performance

Finance Reporting, Data Analyst – FTC

Business Applications & Support Apprentice

Data Technician Apprentice

Commercial Finance Analyst – Cost