Florida Realtors

Attorney

• Provide timely, accurate, and practical legal information to members via phone and email.
• Meet established hotline performance metrics: minimum of 22 calls per day, average call length of approximately 4–6 minutes.
• Document all interactions in the association’s proprietary system with clarity and completeness.
• Field phone calls through the Florida Realtors Legal Hotline and provide answers to members’ legal inquiries.
• Track member inquiries and responses through proprietary software and ensure resolution.
• Research real estate legal topics to provide information and answers to members.
• Attend regular department meetings and discuss current hotline trends and legal topics impacting members and their businesses.
• Attend relevant department meetings and prepare summaries to share with the department.
• Conduct legal research as requested by General Counsel or Associate General Counsel and prepare memoranda summarizing findings, analysis, and conclusions.
• Draft legal articles summarizing current legal issues or trends.
• Contribute to departmental projects, including research, publications, presentations, and committee participation.

Legal Hotline Attorney

Software Engineer

• Develop, enhance, test, deploy, and support secure, scalable, and maintainable web applications
• Translate business requirements and user needs into practical technical solutions
• Apply object-oriented programming, version control, testing, documentation, and secure coding practices
• Contribute to application architecture and technical design decisions
• Work across frontend, backend, database, API, and application-support activities
• Identify opportunities to improve application performance, reliability, usability, and maintainability
• Perform software analysis, design, development, testing, implementation, maintenance, and production support
• Develop and maintain web-based applications using PHP and modern web development practices
• Design and consume RESTful APIs and web services
• Develop queries and troubleshoot relational database issues
• Collaborate with the Director of Applications Development, cross-functional teams, business stakeholders, vendors, and internal clients
• Troubleshoot application, database, integration, and production issues
• Develop and maintain technical and system documentation
• Use source control and established development/deployment processes
• Balance multiple projects, enhancements, support requests, and competing priorities
• Evaluate existing applications and recommend modernization, automation, performance, or process improvements
• Build knowledge of existing applications, tools, frameworks, and emerging technologies
• Participate in an on-call rotation or provide after-hours support as requested
• Communicate technical concepts and solutions to technical and non-technical stakeholders

Legal Hotline Attorney

Application Developer