Franki

Account Executive

• Prospect and build pipeline through in-person outreach, scheduled meetings, referrals, and local networking
• Develop relationships with restaurant owners and operators across the assigned territory
• Conduct consultative demos and presentations showcasing how Franki helps restaurants acquire customers and drive growth
• Own the entire sales cycle from prospecting through close
• Identify high-potential restaurant partners and build density within key neighborhoods and dining districts
• Maintain a healthy pipeline and accurately track activity and opportunities in Salesforce
• Follow up consistently with prospects and move deals through the funnel
• Partner with Sales Leadership on deal strategy and performance improvement
• Provide customer feedback and market insights to Product and Marketing teams
• Become an expert in Franki's platform and value proposition for the hospitality industry

Account Executive, SMB - Field Sales

Recruitment

• Lead end-to-end recruitment across all functions, including sourcing, interviewing, and hiring
• Proactively hunt for talent through outbound sourcing on LinkedIn, Indeed, and other platforms
• Represent Franki at industry conferences, sales events, and recruiting fairs to network and build a pipeline of passive candidates
• Partner with leaders to forecast talent needs, define roles, and craft hiring plans
• Own and maintain the careers page, employer brand content, and LinkedIn company presence
• Manage the recruitment process using time-to-fill, cost-per-hire, quality of hire, and sourced-to-hire ratio data
• Select and manage external agency partners only when needed while maintaining cost control
• Ensure hiring and onboarding documentation, including I-9, E-Verify, offer letters, and background checks, is accurate, complete, and legally compliant
• Partner with the Head of People Operations to build an internal talent framework covering career pathing, succession planning, onboarding, and manager capability in interviewing and talent conversations
• Build dashboards combining recruitment and retention data and present insights to leadership

Account Executive, SMB - Field Sales

Senior Talent Acquisition Partner