FRONTLINE CALL CENTER

Customer Support

• Provide customer service support to individuals
• Connect people to emergency shelter and resources
• Assist customers while navigating multiple programs and systems
• Complete orientation and training
• Demonstrate computer setup and internet specifications during interview
• Work remotely from home

Bilingual Spanish Customer Service Representative

Account Executive

• Own the full sales cycle with prospective clients, from first contact to close
• Build trusted relationships with strategic partners and help bring solutions to market
• Represent the brand at industry events and within partner ecosystems
• Deliver consultative sales experiences positioning Frontline as a trusted solution provider
• Help shape the sales playbook as the company scales
• Sell contact center outsourcing and managed services
• Sell CCaaS platforms such as NICE and Zoom with expert implementation
• Sell services available through Avant and Telarus portfolios
• Sell Frontline Connect and Ternio proprietary software platforms