Fullbay

Data Engineer

• Own Fullbay's data platform end to end, including architecture, hands-on development, and company-wide data standards
• Own certified metric and entity definitions and serve as final arbiter of cross-functional definitional disagreements
• Keep documentation current so business users can find trusted answers without assistance
• Build and extend the gold layer using SQL and transformation code in version control with automated tests
• Own identity resolution across Classic, Next, and Salesforce, including crosswalk logic, survivorship rules, and platform-of-record determination
• Own Snowflake role hierarchy, grants, row access and masking policies, warehouse sizing, cost attribution, and spend
• Design curated access paths for AI agents, including per-agent identities and grants, registration patterns, and retention policies
• Onboard new data sources, own schema drift and deletion detection, and partner with engineering on source schema changes
• Scope and direct the retained architecture consultant's work, review deliverables, and reject nonconforming work
• Provide guidance and office hours for business users and AI builders self-serving against the data platform
• Adhere to confidentiality and compliance regulations
• Perform other duties as assigned

Lead Data Engineer

Security Engineer

• Design, build, and continuously improve Fullbay’s security program using NIST CSF 2.0 as the governance architecture and CIS Controls v8.1 (IG1 to IG2) as the tactical execution roadmap
• Manage Fullbay’s always-on MDR platform and serve as the primary responder for escalated alerts
• Investigate, contain, and remediate confirmed security incidents, including participation in an on-call rotation for high-severity escalations
• Lead SOC 2 readiness activities, including control mapping, evidence collection, gap remediation, and audit firm coordination for Type I and Type II engagements
• Own and configure the security tooling stack, including MDR, MDM, email security, anti-phishing, and security awareness tools
• Author, maintain, and enforce information security policies, standards, and procedures
• Oversee IAM posture across Google Workspace, including passkeys, MFA, SSO, privileged access controls, MDM, and Apple Business Manager configuration
• Develop and own the incident response plan and lead post-incident reviews
• Maintain a risk register, track security risks, and communicate risk posture to the VP of IT and senior leadership
• Oversee security awareness training, phishing simulations, and compliance-based training cycles
• Assess third-party vendor security posture, maintain a vendor risk inventory, and drive remediation
• Serve as the primary escalation point for company-wide end-user technical support
• Own procurement, provisioning, deprovisioning, imaging, configuration, and asset inventory for company devices
• Manage user provisioning, licensing, and configuration across Google Workspace and other core SaaS applications
• Own IT onboarding and offboarding, including account creation, device setup, access provisioning, and timely access removal
• Manage IT vendor relationships and contracts, evaluate tools, and control IT spend
• Adhere to confidentiality and compliance regulations and perform other duties as assigned

Head of IT, Security

QA Automation Engineer

• Design, build, and maintain integrations between Fullbay's business applications, including Rillet, Salesforce, Masset, Slack, and Snowflake
• Build and maintain data pipelines feeding the Snowflake data warehouse for organizational reporting and AI agent consumption
• Identify manual, repetitive, or error-prone processes and design automations with affected business owners
• Build monitoring, logging, and alerting for integration jobs; resolve failures before they affect the business
• Manage API credentials and authentication; track vendor API changes and deprecations; coordinate with vendors on integration issues
• Account for legacy and current product platforms during the migration period
• Document integration architecture, data flows, credential ownership, and runbooks
• Collaborate with Finance, RevOps, IT, and Security stakeholders to gather requirements and prioritize work
• Apply least-privilege principles to service accounts and API keys; support security reviews
• Adhere to confidentiality and compliance regulations
• Perform other duties as assigned

Integration and Automation Engineer

IT Support

• Serve as the primary point of contact for employee IT support across a Mac-majority environment
• Provision and troubleshoot hardware, software, and account access
• Administer Google Workspace and support the Microsoft 365 tenant
• Manage onboarding, offboarding, access provisioning/deprovisioning, and license management
• Triage, document, and resolve support requests
• Design and maintain ticketing and workflow processes
• Build and maintain runbooks, SOPs, asset inventory, and onboarding/offboarding checklists
• Perform endpoint management, MFA enforcement, access reviews, and basic security hygiene
• Identify recurring issues and propose process or tooling improvements
• Coordinate with SaaS vendors on account and licensing issues
• Manage hardware procurement, imaging, shipping, returns, and lifecycle tracking
• Maintain and enforce MDM policies using Jamf, Kandji, or similar tools
• Support SSO configuration and troubleshooting for SaaS applications
• Monitor and respond to basic security alerts, escalating as needed
• Conduct access reviews and license audits across the application portfolio
• Assist with compliance documentation and evidence gathering for SOC 2 or similar frameworks
• Track and report support metrics to inform process improvements
• Coordinate device and software patching/update cycles to maintain a security baseline

IT Support Specialist

Business Development Rep

• Define and drive the strategy, execution, and continuous improvement of outbound pipeline generation
• Deliver SQL, meeting, and conversion performance with high-quality output
• Review cold calls, emails, and cadences to refine talk tracks, personalization, sequencing, and objection handling
• Identify funnel gaps, diagnose root causes, and implement changes to increase meeting quality and downstream pipeline conversion
• Train the team to position Fullbay’s integrated ecosystem as a modern, efficient, high-value alternative
• Own pipeline forecasting and deliver data-backed insights to Sales leadership
• Collaborate across Sales, Marketing, and Rev Ops to refine ICP, prioritize accounts, and optimize outbound coverage
• Test new messaging, channels, and tactics; operationalize successful approaches
• Coach and mentor BDRs on call execution, active listening, objection handling, and qualification discipline
• Create a metrics-driven culture grounded in accountability, consistency, and continuous improvement
• Implement scalable onboarding, coaching frameworks, and performance management systems
• Partner with Enablement and Marketing on outbound campaigns and plays
• Use Salesforce, Outreach, and analytics tools to inspect activity, monitor conversion trends, and drive targeted coaching
• Own speed-to-lead and speed-to-demo by building routing, SLAs, and cadences
• Set and enforce qualification criteria for inbound MQLs and ensure clean recycling of disqualified leads
• Diagnose and improve lead-to-meeting and meeting-to-demo conversion through routing, follow-up discipline, and rep coaching

Lead Data Engineer

Head of IT, Security

Integration and Automation Engineer

IT Support Specialist

Senior Director of Business Development