FullStory

Solutions Engineer

• Report to the Manager, Professional Services
• Own the technical deployment and strategy of Fortune 500 accounts
• Guide technical and strategic implementation to produce clean, actionable behavioral data for Fullstory analyses
• Meet with client teams to gather technical feature requirements and address data architecture strategy
• Build custom integrations using JavaScript and Python, leveraging agentic AI
• Advise clients on API implementation and data management best practices
• Gather stakeholder requirements and translate them for analytics, product, and engineering teams
• Troubleshoot technical issues and translate client needs into actionable solutions
• Independently research new features and maintain comprehensive Fullstory product knowledge
• Use AI tooling to draft, test, iterate, validate, and refine technical integrations before deployment
• Collaborate cross-functionally with product, engineering, and support

Solutions Consultant

Account Executive

• Own an Enterprise/Strategic territory, responsible for business development, client engagement, and generating new customer contracts and expansion revenue within existing accounts
• Build and execute long-term account plans for acquiring and growing accounts
• Prospect new business through cold calling, cold emailing, LinkedIn outreach, and personal networks
• Engage business and technical stakeholders, including engineering, product, data, and ML teams
• Articulate how Fullstory's behavioral data supports customer experience and AI development goals
• Partner with Solutions Engineering, Professional Services, and Customer Solutions Engineering on value-based technical evaluations and demonstrations
• Manage pipeline accurately using sales tools, with strong forecasting and deal-stage discipline

Solutions Consultant

Account Executive – Strategic