FuturHealth

Product Manager

• Own the payments product roadmap for checkout, subscription billing, upsell/downsell flows, and payment method expansion
• Define and track checkout conversion, rebill authorization rate, chargeback ratio, and average order value metrics
• Design and run A/B experiments on checkout and billing flows; interpret results and make ship/kill decisions
• Write product specifications, coordinate execution with engineering and design, and manage QA and launches
• Evaluate and recommend payment methods, processors, and billing models
• Own relationships with Gr4vy, downstream processors, BNPL, and alternative payment partners
• Manage processor onboarding, MID warmup, and volume migration across acquiring banks
• Monitor transaction success rates, rebill health, and chargeback ratios; identify trends and drive fixes
• Own chargeback and dispute management, including root-cause investigation, responses, and preventative measures
• Resolve complex billing escalations with CX, engineering, finance, and compliance
• Maintain and improve operational runbooks, billing policies, and escalation procedures
• Build and maintain Looker and BigQuery dashboards and reports
• Partner with data on attribution, funnel analysis, and revenue reporting
• Deliver a weekly payments update covering metrics, shipping activity, and upcoming priorities
• Report to the Head of Product and collaborate daily with engineering, data, growth, and CX

Explore Senior Product Manager, Payments at FuturHealth. Review requirements and application details.

Senior Product Manager, Payments

Full-stack Engineer

• Build and maintain subscription, renewal, and credit-ledger machinery in the payments service
• Own the flow from APIs through checkout and account UIs, including multi-offer screens, credit displays, and payment steps
• Ensure payment transaction events are correct and webhook reliability supports medication release
• Build automated test coverage for payment logic and edge cases such as partial credits, multi-cycle renewals, and plan changes
• Partner directly with the Medical team on titration, refills, and plan changes
• Work across backend and frontend systems to connect payment calculations with patient-facing experiences

Explore Full Stack Engineer at FuturHealth. Review requirements and application details.

Open roles

Senior Product Manager, Payments

Full Stack Engineer