Gaia

People Operations

• Build and own the people roadmap aligned to company goals, headcount plans, and budget
• Advise the leadership team on organizational design, team structure, and leadership development
• Partner with Finance on workforce planning, headcount forecasting, and people cost modeling
• Report people metrics to leadership and the board
• Manage, coach, and develop the Recruiter
• Own the end-to-end hiring process, including role scoping, sourcing strategy, interview design, and offer management
• Build a consistent, inclusive, and efficient hiring experience
• Manage recruiting partners and tools and build the employer brand
• Design and run performance review cycles, goal setting, and feedback practices
• Build career frameworks, leveling, and development programs
• Measure and act on employee engagement and champion company culture
• Lead onboarding and offboarding
• Own compensation philosophy, salary bands, and equity guidelines with the CFO
• Run annual compensation reviews and benchmarking
• Manage benefits programs, broker relationships, and open enrollment
• Oversee HRIS, payroll inputs, and PEO relationships
• Ensure compliance with US federal and state employment law and UK employment law
• Maintain employee handbooks, policies, and documentation for both entities
• Handle employee relations matters
• Support audit, diligence, and fundraising processes with accurate people data
• In the first 90 days, audit processes, build leadership relationships, align with the Recruiter, and deliver a 12-month people roadmap
• In the first year, launch performance and career frameworks, establish compensation bands and review processes, scale hiring, and improve engagement and retention

People Ops Manager

Project Manager

• Manage multiple simultaneous implementation projects involving OneTrust, Privacy Tools, and Securiti, as well as recurring privacy services—typically 4 to 8 active workstreams
• Prioritize and balance technical team allocation across projects in partnership with Delivery leadership
• Receive sold projects through internal kickoffs, including scope, effort, timelines, and commercial conditions
• Build project plans with schedules, milestones, risks, and roles and responsibilities
• Lead external client kickoffs, validating the plan and formalizing governance
• Keep schedules, risk registers, and action plans up to date
• Track hours consumed against the hours sold and anticipate effort and scope variances
• Organize weekly client status meetings, internal checkpoints, and steering committees
• Manage scope changes with formal documentation and approval
• Serve as the primary client management contact, engaging with client managers and executives
• Produce executive status reports covering progress, risks, next steps, and pending decisions
• Lead replanning discussions and timeline negotiations
• Contribute templates, lessons learned, and continuous improvements to the project management methodology
• Support the sales team with effort estimates for new proposals

Project Manager – Privacy & Governance

Artificial Intelligence

• Structure the AI governance program by defining phases, roles, risk classification criteria, templates, and metrics
• Operate the OneTrust AI Governance module end to end
• Manage the AI systems inventory, including registration, updates, and classification
• Conduct AI impact assessments aligned with the EU AI Act, Brazil’s LGPD, and Brazil’s AI Legal Framework
• Design and operate approval workflows for new use cases and models
• Maintain algorithmic risk dashboards
• Conduct the mapping and review of Records of Processing Activities (ROPA), including uploading and updating records in OneTrust
• Lead guidance, information-gathering, and validation meetings with business areas
• Launch the assessment queue in the platform
• Support asset assessments and privacy risk analysis
• Cover the privacy account’s day-to-day activities when the primary owner is unavailable
• Work on the AI governance program for an enterprise client in the education sector and support the privacy workstream for other accounts, including a financial institution

People Ops Manager

Project Manager – Privacy & Governance

Mid-Level Privacy and AI Governance Specialist