Gertec

Software Engineer

• Provide technical leadership for the development of backend systems and services
• Define and evolve architectures, including monoliths, microservices, and event-driven systems
• Develop robust, scalable APIs using REST and/or GraphQL
• Ensure code quality through testing, standards, and code reviews
• Help define software engineering best practices
• Collaborate with frontend, product, and infrastructure teams
• Drive technical decisions focused on scalability, performance, and security
• Support and mentor team developers
• Actively participate in troubleshooting and resolving critical incidents
• Influence the technical roadmap and platform evolution
• Provide technical leadership in building scalable, resilient, high-performance solutions
• Contribute from architecture conception through continuous delivery to production
• Serve as a technical reference for the team

Software Development Specialist

Data Analyst

• Support the data team in collecting, analyzing, and visualizing information
• Generate actionable insights to support strategic decision-making
• Extract, transform, and load (ETL) data from relational databases using SQL
• Perform exploratory analyses with Python to identify patterns, trends, and anomalies
• Develop interactive dashboards and reports using Power BI, Qlik Sense, Tableau, or similar tools
• Collaborate with departments to understand data requirements and deliver tailored analytical solutions
• Monitor ETL process dashboards in Airflow
• Document business analysis requirements for dashboard and report development
• Automate repetitive analytical processes using Python/PySpark scripts
• Analyze query performance

Systems Engineer

• Act as a technical-functional specialist for TOTVS Protheus ERP 12.1.2410 or later, focusing on the Back Office modules and serving as a liaison between business areas and IT.
• Handle Level 2 and Level 3 support tickets for Protheus modules by investigating logs, analyzing errors, and escalating issues to TOTVS when necessary.
• Gather requirements from key users, map processes, identify bottlenecks, and propose technical or functional solutions.
• Develop and maintain customizations using the Protheus MVC standard, including entry points, triggers, compatibility routines, screens, and reports.
• Create and manage users, access groups, and routine profiles in the Configurator, ensuring segregation of duties and compliance with security policies.
• Participate in the design and maintenance of integrations with corporate systems via REST and SOAP, as well as data import and export interfaces.
• Operate and configure the Fiscal and Accounting modules to meet Brazilian ancillary tax obligations and apply TOTVS regulatory update packages.
• Write SQL queries for auditing, data extraction, BI dashboards, performance analysis, and data correction.
• Perform the controlled weekly deployment of updates, new routines, fixes, and reconfigurations across development, testing, and production environments.
• Ensure traceability, rollback planning, advance communication, and compliance with maintenance windows.
• Participate in the planning and execution of ERP implementation and upgrade projects.
• Research and assess new solutions and technologies applicable to the ERP and the business.
• Contribute to the development and analysis of IT KPIs.
• Maintain technical and functional documentation for customizations and processes.
• Lead workshops and solution-design sessions for the ERP.
• Deliver training to the IT team and key users.
• Participate in audits covering operating standards, Brazil’s General Data Protection Law (LGPD), and information security.

Software Development Specialist

Data Analyst

Systems Analyst II – ERP Protheus