Global Enterprise Services, LLC (GES)

Engineer

• Design, engineer, and implement migration of Aruba wireless controllers to centralized cloud-hosted infrastructure
• Deploy and configure Aruba Central for centralized wireless management, configuration standardization, monitoring, and operational visibility
• Develop migration strategies, implementation procedures, validation plans, rollback processes, deployment standards, and playbooks
• Coordinate cloud infrastructure integration, including connectivity, routing, security, and availability
• Design and implement Layer 2/Layer 3 redundancy, controller failover, VRRP, virtual IP addressing, and high-availability configurations
• Evaluate and optimize DHCP, GRE tunnels, routing, and wireless traffic forwarding
• Troubleshoot complex controller, routing, wireless connectivity, authentication, and performance issues
• Implement WPA3, WIDS, identity-based access controls, 802.1X, RADIUS, EAP-TLS, certificate-based authentication, and wireless access policies
• Integrate wireless infrastructure with Cisco ISE, Aruba ClearPass, Microsoft Entra ID, VPN, firewall, DNS, DHCP, NTP, routing, and monitoring infrastructure
• Integrate Aruba Central with ScienceLogic SL1 for monitoring, alerting, device discovery, and performance visibility
• Develop secure guest wireless architecture with segmentation and Internet connectivity options
• Serve as senior technical subject matter expert, provide technical direction and mentoring, and lead design reviews, implementation planning, testing, troubleshooting, migration, and transition to operations
• Develop and maintain architecture diagrams, configuration standards, migration procedures, security documentation, test plans, rollback documentation, SOPs, playbooks, and as-built documentation

Explore Principal Network Access Control, NAC Engineer at Global Enterprise Services, LLC…. Review requirements and application details.

Principal Network Access Control, NAC Engineer

IT Support

• Troubleshoot, diagnose, and resolve technical escalations for users in physical offices or remote environments
• Assist users with backing up files, accessing file shares, application settings, and access software using enterprise tools
• Investigate and resolve escalated Tier 1 IT issues requiring detailed system and application knowledge
• Build, configure, and deploy laptops and desktops
• Install and patch software applications
• Troubleshoot peripherals including printers, scanners, and VOIP phones
• Diagnose intermediate network issues involving TCP/IP, DNS, DHCP, VPN configurations, and basic firewall rules
• Document troubleshooting steps, user interactions, and resolutions in ticketing and RMM systems such as Zendesk, ServiceNow, and ConnectWise
• Provide step-by-step assistance to non-technical users via phone, email, or chat
• Identify issues requiring Tier 3 or Systems Administrator intervention and document troubleshooting before escalation

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Help Desk Specialist – Entry

Network Engineer

• Design, engineer, and implement enterprise network security architecture across firewalls, intrusion detection and prevention, web and TLS proxies, VPN and encryption services, network access control, DNS security, and east-west security controls
• Evaluate network security architecture, identify gaps, assess risks, estimate effort, and develop engineering plans
• Lead network segmentation and secure connectivity efforts, including data-flow mapping, security-zone and enclave design, firewall and ACL review, routing coordination, cutover sequencing, validation, and stakeholder approval
• Design and implement network access control and device-posture enforcement
• Advance zero-trust-aligned networking, micro-segmentation, least-privilege access policy, and encrypted-transport strategies
• Engineer secure connectivity between on-premises, cloud, and remote environments
• Tune security controls to reduce false positives, close coverage gaps, and improve detection and enforcement
• Drive security engineering projects from concept through implementation, including requirements analysis, planning, execution, validation, and transition to operations
• Develop implementation plans, schedules, cutover strategies, contingency plans, rollback procedures, validation steps, stakeholder communications, and change documentation
• Coordinate change windows, maintenance activities, testing, and rollback procedures
• Partner with network architecture, cybersecurity, operations, project management, and technical SME teams
• Support accreditation and compliance activities, including security control implementation, STIG application, vulnerability remediation, POA&M support, and authorization artifacts
• Serve as senior technical authority, providing technical direction, mentoring, and guidance to engineers, administrators, and analysts
• Brief government stakeholders, cybersecurity authorities, technical leadership, stakeholders, and approval boards
• Develop and maintain architecture diagrams, data-flow diagrams, security-zone models, firewall standards, PPS requirements, implementation plans, test plans, risk registers, accreditation artifacts, playbooks, runbooks, and transition documentation

Explore Principal Network Security Engineer at Global Enterprise Services, LLC…. Review requirements and application details.

Principal Network Security Engineer

Support Engineer

• Provide Tier II desk-side support, including touch labor and remote desktop assistance, for migrated endpoints
• Support endpoint migration during Canary Testing and production migration waves
• Provide on-site Tier 2 desk-side services during core business hours (0800–1600 local time), Monday through Friday, for up to 60 days
• Provide remote support where feasible for customers outside the three regional kiosk locations
• Support escalated Tier I issues requiring physical intervention
• Resolve endpoint migration and post-migration issues, including installation, configuration, and testing of desktop hardware and peripherals
• Maintain and monitor endpoint devices; apply updates and patches; troubleshoot software and hardware issues
• Train personnel on Global Service Desk operations
• Ensure endpoint services align with compliance and security standards
• Create and update technical documentation, incident reports, troubleshooting guides, and user guides
• Travel within a 50-mile radius of the assigned facility to provide support

Explore Desktop Support Technician – Tier II, Kiosk Support at Global Enterprise Services, LLC…. Review requirements and application details.