GoodFit.io

Solutions Engineer

• Engage in pre-sales discovery sessions and translate prospect needs into bespoke datasets
• Define data points and data sources that capture prospects’ ideal customer profiles
• Build demo datasets demonstrating GoodFit’s value proposition
• Use the GoodFit platform to analyse and interpret customer data and its correlation to GoodFit datasets
• Educate prospects and customers on qualified-account, ICP, and best-customer definitions
• Work with Account Managers and new clients during onboarding
• Guide clients through configurations and best practices
• Validate target markets and enrich them with required data based on clients’ go-to-market plans
• Help clients integrate data with CRMs such as Salesforce and HubSpot, sequencing tools such as Salesloft and Lemlist, and data warehouses such as Snowflake
• Own communications with existing clients and help adjust datasets, data processes, and product usage
• Represent the voice of the customer to engineering and product teams
• Relay client feedback and support continual product improvement
• Maintain internal and external documentation of best practices and common solutions

Solutions Consultant

Product Manager

• Turn GoodFit's product vision and company objectives into a clear strategy, portfolio and roadmap.
• Work with engineering to build an AI-native product for revenue teams.
• Identify and prioritise product opportunities and make investment trade-offs.
• Hire, manage and coach Product Managers and shape the product organisation.
• Establish approaches to discovery, prioritisation, planning and measurement.
• Use customer research, data and market insight to identify opportunities.
• Ensure teams solve well-defined problems, set measurable goals and learn from shipped work.
• Own pricing and packaging with Commercial.
• Partner with Engineering on sequencing, platform investment and technical trade-offs.
• Connect Product with Commercial, Solutions and Marketing and communicate product direction.
• Remain hands-on in product work as needed.

Solutions Consultant

Head of Product