Groupe La Centrale

Customer Support

• Respond to inquiries from professional clients and key accounts by phone and in writing
• Handle requests from start to finish, including complex or sensitive situations
• Support and help professional clients and key accounts develop their knowledge, particularly for Level 2 support matters
• Build trusted relationships and provide follow-up through to resolution
• Analyze technical and product issues and identify their root causes
• Test and qualify issues reported by clients before escalation
• Open and track tickets with the Product team
• Monitor releases and product developments
• Coordinate with various internal stakeholders when necessary
• Identify pain points and recurring needs
• Analyze listing data, including rankings and performance
• Share feedback with the Product and Tech teams
• Contribute to the continuous improvement of products, services, and processes
• Help expand and update the knowledge base

B2B Customer Care Specialist – 6-Month Fixed-Term Contract

Full-stack Engineer

• Develop and enhance web products
• Contribute to the development of new features, including the homepage, landing pages, editorial content, services, and listing and sales funnels
• Contribute to projects modernizing and improving applications, from architecture through production deployment
• Help develop AI-powered solutions, particularly for content moderation and the automatic enrichment of listings
• Prototype new features and identify high-value AI use cases
• Contribute to improving testing, CI/CD, and cloud infrastructure
• Help optimize application performance, scalability, and reliability
• Collaborate with developers, the Tech Lead, the Product Manager, and the team’s various areas of expertise
• Take part in all stages of development, from design through production deployment

Full-Stack Developer Intern

Data Engineer

• Develop and enhance data pipelines using Python, AWS Glue, and dbt
• Contribute to the maintenance and improvement of existing data processes
• Write SQL queries to meet the needs of the Data team
• Participate in the integration of new tools and the implementation of inbound and outbound data flows
• Contribute to the deployment and evolution of the data infrastructure through Infrastructure as Code
• Participate in the development of AI agents and skills
• Experiment with new uses of AI in development and the automation of technical tasks
• Perform analyses and ad hoc queries
• Contribute occasionally to reporting and making data available in Tableau

Internship – Data Engineer, 6 months

Social Media Manager

• Manage Caradisiac’s social media channels, particularly TikTok and YouTube
• Participate in creating short-form video content, including filming, editing, adding graphics and captions
• Contribute to the editorial calendar in collaboration with the editorial team
• Identify high-potential topics and propose new formats
• Manage publishing and community engagement, including moderation, responding to comments and interactions
• Conduct active monitoring of social media trends and best practices
• Track performance KPIs, including views, engagement, retention and subscriptions
• Analyze the best-performing content and provide actionable recommendations
• Contribute to regular reporting for internal teams
• Participate in organizing the Group’s presence at the Motor Show
• Coordinate logistics, communications materials and visibility initiatives
• Produce promotional content before, during and after the event

Social Media & Events Intern

Content Writer

• Monitor French and international automotive news on a daily basis, including manufacturers, market trends, mobility, and electric vehicles
• Write concise, impactful articles designed for recommendation feeds, with headlines, hooks, and angles tailored to Google Discover
• Pitch story ideas during daily editorial meetings, explaining the proposed angle and audience potential
• Track article performance, including impressions, CTR, and reading time, and adjust content production accordingly
• Participate in weekly editorial meetings and contribute to collective editorial strategy discussions

Discover & Automotive News Desk Writer

QA Engineer

• Design and develop AI agents for QA
• Analyze repetitive backend QA tasks and identify those that can be automated using AI
• Design, develop, and evolve agents and workflows capable of executing and analyzing API tests, SQL queries, and service checks
• Integrate these solutions with the team’s tools (Postman, Xray, GitHub Actions, AWS, etc.) and implement safeguards to ensure reliable results
• Contribute to integrating automated workflows into CI/CD and monitor their results
• Investigate detected anomalies, optimize workflows, and help reduce false positives and false negatives
• Extend testing to the front end when user stories require it, ensuring end-to-end coverage
• Participate in manual backend testing and Agile ceremonies
• Document the agents and workflows developed and share QA/AI best practices
• Participate in AI-related POCs, including test script generation, anomaly analysis, and bug triage

Internship – QA Automation, AI Agents

• Monitor French and international automotive news on a daily basis, including manufacturers, market trends, mobility, and electric vehicles
• Write short, engaging articles designed for recommendation feeds, with headlines, hooks, and angles tailored to Discover best practices
• Pitch story ideas during daily editorial meetings, explaining the proposed angle and audience potential
• Track article performance, including impressions, CTR, and reading time, and adjust content production accordingly
• Participate in weekly editorial meetings and contribute to collective editorial planning