Gymdesk

Data Engineer

• Review customer data from CSVs, spreadsheets, and software databases to assess structure, quality, and completeness
• Map legacy data fields to Gymdesk's platform schema using internal tools, AI (ChatGPT), or custom scripts
• Transform, clean, and normalize customer data
• Import data into Gymdesk customer environments and validate expected outputs
• Perform iterative migrations and troubleshoot errors
• Complete manual data entry when required to fill migration gaps
• Become an expert in Gymdesk's product and configure it on behalf of customers
• Coordinate with Onboarding Specialists and customers to collect requirements and data formats
• Provide status updates, clarify data issues, and explain field-level discrepancies
• Work with product and engineering to report bugs and suggest tooling enhancements
• Document migration processes and maintain internal guides
• Report directly to the VP of Customer Success and collaborate with onboarding, support, product, and engineering teams

Data Migrations Specialist

Onboarding Specialist

• Project manage onboarding for a full book of customers from signed through setup and self-sufficiency
• Coordinate data migration with the dedicated migration team
• Assess customer setups and configure Gymdesk to match their operations
• Train customers and staff on relevant Gymdesk functionality
• Deliver an efficient, personal, and helpful launch experience
• Communicate customer feedback to the Product team
• Identify friction early and manage escalations before they become churn risks
• Work with the VP of Customer Success to develop scalable onboarding systems and playbooks