Hapana

Account Executive

• Own the full sales cycle for SMB opportunities, from prospecting and qualification through discovery, demonstrations, commercial negotiation and close.
• Build and maintain a strong pipeline of new business opportunities across the fitness market.
• Lead consultative discovery conversations about prospects' business models, challenges, growth plans and technology requirements.
• Position Hapana's platform against customer needs and articulate its commercial and operational value.
• Deliver tailored product demonstrations alongside the Solutions Engineer.
• Navigate complex, multi-stakeholder buying processes and move opportunities through the sales cycle.
• Build business cases, proposals and commercial solutions.
• Negotiate commercial terms and manage opportunities through contract execution.
• Achieve and exceed quarterly and annual revenue targets.
• Manage pipeline, forecast performance, track KPIs and communicate progress to the director.
• Develop territory plans to achieve pipeline and revenue goals.
• Convert inbound demand and generate outbound opportunities through industry relationships, referrals and events.
• Develop knowledge of Hapana's product, integrations, payments offering and partner ecosystem.
• Monitor fitness industry trends, competitors and operator needs.
• Represent Hapana at USA industry events, conferences and trade shows as required.
• Provide market and customer feedback to Product, Marketing and leadership.
• Partner with Customer Success on transition to onboarding and long-term success.

Account Executive – Acquisition

People Operations

• Serve as the primary People & Culture partner for USA, Brazil and UK teams
• Build trusted relationships with leaders and employees and provide practical People advice
• Partner with leadership to drive performance, organisational priorities, employee development, engagement and team effectiveness
• Coach managers through performance concerns, PIPs, difficult conversations, employee relations, investigations and organisational change
• Own the employee lifecycle from onboarding and development through employment changes and offboarding
• Lead employee relations matters, documentation, processes and escalation to external employment advisors
• Drive performance review cycles and development planning
• Maintain compliant and scalable People practices across the USA, Brazil and UK
• Build and improve People processes, playbooks and frameworks
• Use People data, employee feedback and business insights to identify trends, risks and opportunities
• Champion benefits, wellbeing, recognition, engagement and culture initiatives
• Partner on recruitment and candidate experience
• Support workforce planning, organisational design and capability planning
• Partner cross-functionally on People, workplace and business operations projects
• Own and champion USA health, dental and vision benefits

People and Culture Business Partner

• Own the full sales cycle for SMB opportunities, from prospecting and qualification through discovery, demonstrations, commercial negotiation and close.
• Build and maintain a strong pipeline of new business opportunities across the fitness market.
• Lead consultative discovery conversations about prospects' business models, challenges, growth plans and technology requirements.
• Position Hapana's platform against customer needs and articulate its commercial and operational value.
• Deliver tailored product demonstrations alongside the Solutions Engineer.
• Navigate complex, multi-stakeholder buying processes and develop strategies to advance opportunities.
• Build business cases, proposals and commercial solutions.
• Negotiate commercial terms and manage opportunities through contract execution.
• Achieve and exceed quarterly and annual revenue targets.
• Maintain pipeline management, forecast quarterly performance, track KPIs and communicate progress to the director.
• Develop territory plans to achieve pipeline and revenue goals.
• Convert inbound demand and generate opportunities through outbound activity, industry relationships, referrals and events.
• Develop understanding of Hapana's product, integrations, payments offering and partner ecosystem.
• Represent Hapana at industry events, conferences and trade shows across the US as required.
• Provide market and customer feedback to Product, Marketing and leadership.
• Partner with Customer Success on transition through onboarding and long-term customer success.

Account Executive – Acquisition

People and Culture Business Partner

Account Executive, Acquisition