Harmony

Marketing

• Own tradeshows, summits, executive roundtables, and dinners through the full lifecycle
• Select events and make go/no-go decisions based on ideal customer profile fit
• Develop creative, buzz-worthy ideas that strengthen attendee impact, brand, and messaging
• Manage event budgets using completed ICP meetings and cost per completed ICP meeting
• Negotiate vendor and organizer package tiers, speaking slots, pricing, and inclusions
• Coordinate booth logistics, swag shipping, warehouse deadlines, hotel and travel timing, scanner counts, giveaways, and ordering
• Ensure marketing, sales, and sales engineering teams provide full event coverage
• Arrange booth coverage and conduct individual and group event preparation
• Drive post-event follow-up and conversion
• Create a reusable event playbook and conduct keep/add/cut/rework reviews
• Report targets, actuals, and percent-to-goal through dashboards to the CMO and leadership

Explore Field Marketing Manager at Harmony. Review requirements and application details.

Field Marketing Manager

Revenue Operations

• Partner with executive and GTM leadership on annual and quarterly planning, including bookings targets, capacity, headcount, and budgets
• Build scenario-based planning models
• Partner with the CRO on territories, quotas, and sales compensation plans
• Administer commissions with automation, checks, and exception handling
• Establish forecasting and pipeline review processes
• Build AI agents to identify stalled deals, missing next steps, and deal-risk changes
• Measure marketing investment from first touch through opportunity creation and ARR
• Improve SDR productivity through account research, prioritization, and prospecting workflows
• Own Salesforce administration and architecture
• Manage and integrate the GTM technology stack
• Establish data standards, stage definitions, ownership rules, and data-quality workflows
• Build dashboards and internal applications for pipeline, conversion, win rates, sales cycles, ARR, NRR, and churn
• Maintain integrations and data foundations for AI agents with access controls, documentation, and monitoring
• Own Sales, Marketing, and Customer Success operations, including pipeline, marketing automation, lead routing, renewals, expansion, customer health, and retention reporting
• Partner with teams to prioritize automation, support adoption, and measure outcomes
• Own pricing, discount approval, quoting, contract, and quote-to-cash workflows
• Build checks across opportunities, quotes, and contracts
• Deliver executive and board GTM reporting and recommendations
• Monitor KPIs, risks, and opportunities
• Align cross-functional teams around shared definitions, metrics, and processes
• Continuously improve and validate AI agents and internal tools

Explore Director of Revenue Operations at Harmony. Review requirements and application details.

Director of Revenue Operations

Support Engineer

• Own the support queue by triaging incoming issues, setting priority and severity, and ensuring issues remain assigned
• Troubleshoot and resolve platform break/fix issues, including integration errors, sync failures, workflow and agent misbehavior, and configuration problems
• Investigate root causes using logs, APIs, and the product
• Reproduce, document, and escalate bugs to Engineering with clear steps, impact, and context, then follow them through resolution
• Meet response and resolution SLAs
• Keep customers updated through Slack, Teams, and email until issues are closed
• Collaborate with Engineering and pre-sales and post-sales teams on customer issues
• Route adoption and configuration needs to the appropriate owner
• Identify ticket patterns and turn them into fixes, product feedback, or knowledge base articles
• Write and maintain runbooks, troubleshooting guides, and knowledge base articles
• Help establish support tooling, processes, and reporting as the company scales

Explore Support Engineer at Harmony. Review requirements and application details.

Open roles

Field Marketing Manager

Director of Revenue Operations

Support Engineer