HeiTech

Program Manager

• Provide analytical support for processing federal information requests, including routine and complex requests, backlogged cases, appeals, and litigation matters
• Identify, review, and analyze records responsive to assigned FOIA requests using approved case-management and tracking systems
• Conduct disclosure reviews and apply FOIA exemptions in accordance with applicable laws and agency policies
• Coordinate with Government FOIA staff, program offices, regional locations, records custodians, and requesters
• Prepare records for release using approved redaction tools, including sanitization, Bates numbering, and indexes describing withheld material
• Support appeals and litigation matters through eDiscovery review, correspondence preparation, Vaughn-index support, and action documentation
• Develop and implement Government-approved search terms in designated eDiscovery systems
• Maintain complete and accurate case files and supporting documentation
• Review work products for completeness, accuracy, consistent exemption application, and required documentation
• Monitor case progress, elevate issues, and recommend process improvements to reduce rework and support timely completion

FOIA, Program Analyst III

• Request, identify, review, and analyze records responsive to assigned FOIA requests, backlogged cases, appeals, and litigation matters
• Conduct disclosure reviews and apply appropriate FOIA exemptions under applicable federal laws and agency policies
• Evaluate foreseeable harm and the release of reasonably segregable information
• Coordinate with Government FOIA staff, program offices, regional locations, records custodians, and requesters
• Prepare records for release using approved redaction tools, including redactions, sanitization, Bates numbering, and indexes describing withheld material and exemption codes
• Support appeals and litigation matters, including review in Relativity or other approved eDiscovery tools
• Prepare correspondence, support Vaughn indexes, and document actions taken
• Develop and implement Government-approved search terms in designated eDiscovery systems
• Document search activity and potentially responsive records
• Maintain complete and accurate case files in designated tracking systems
• Review work products for completeness, accuracy, consistent exemption application, and supporting rationale
• Identify processing issues and quality concerns and improve workflows to reduce rework and advance timely case completion

FOIA, Program Analyst III

FOIA, Program Analyst IV