HelloMed

Account Executive

• Independently acquire new customers, from the initial conversation through contract signing
• Use AI-powered prospecting and outreach to support the sales engine
• Conduct targeted discovery calls, needs analyses, and lead qualification
• Independently present hellomedOS
• Address objections convincingly and guide prospects through the decision-making process
• Prepare proposals
• Conduct pricing negotiations
• Close contracts and take full ownership of deals
• Bring market insights into product, sales, and strategy

Explore Account Executive – B2B Sales at HelloMed. Review requirements and application details.

Account Executive – B2B Sales

Customer Success Manager

• Guide newly acquired care facilities through the entire implementation process
• Ensure a successful launch of digital medication management services
• Train care staff to use the hellomedOS web app and its features
• Provide close support to partner facilities and ensure their satisfaction
• Increase patient participation and expand collaboration
• Analyze usage data and developments at individual facilities
• Work with Sales to realize growth opportunities among existing customers
• Collect customer feedback, suggestions, and criticism and forward them to the relevant teams
• Support the continuous improvement of the service and product
• Help improve medication management in the care sector

Explore Customer Success Manager at HelloMed. Review requirements and application details.

• Manage the largest care providers and care organizations, from implementation through long-term collaboration
• Serve as the dedicated point of contact for executive management, regional managers, and nursing managers
• Ensure that all agreed-upon patients receive care through hellomed
• Train care teams and managers on the safe use of hellomedOS, both on-site and digitally
• Identify and develop additional locations and patients within existing accounts in collaboration with Sales
• Hold regular discussions with executive management about services, growth potential, and evolving customer needs
• Further develop customer service processes in collaboration with the founders
• Share expertise and experience with colleagues across the team
• Gradually assume responsibility for the entire Customer Success function
• Contribute to improving medication supply in professional care settings

Explore Senior Customer Success Manager / Key Account Manager at HelloMed. Review requirements and application details.