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Clinician Onboarding Specialist
Hire OverseasPosted 10/22/2026part-timeRemote • Brazil, El Salvador, South Africa, PhilippinesMid-LevelSeniorWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading onboarding sessions for clinicians, with a strong focus on EHR platform navigation, payroll system setup, and effective communication. Proficient in managing multiple cohorts while ensuring engagement and addressing clinician inquiries.
Highest-signal resume keywords
EHR Platform NavigationOnboarding Process ExperienceRippling Payroll System FamiliarityStrong Communication SkillsHealthcare Experience
About the role
Key responsibilities & impact- Lead three-hour live onboarding calls with newly hired clinicians via video conference
- Walk clinicians through the EHR platform, including workflows, documentation, scheduling, and platform navigation
- Guide clinicians through payroll system setup and timesheet entry in Rippling or a comparable platform
- Keep large clinician cohorts engaged, focused, and confident throughout onboarding sessions
- Answer technical and process-related questions live
- Prepare materials, presentations, and platform setups before each session
- Coordinate participant lists, calendar invites, and pre-call communications
- Respond to post-onboarding clinician questions via email or messaging
- Track outstanding questions and ensure complete responses
- Escalate complex or clinical questions to the appropriate internal team member
- Identify recurring questions and onboarding friction points
- Document issues and contribute to improving onboarding materials, scripts, and workflows
Requirements
What you’ll need- Strong written and verbal English communication skills with a clear, professional, and warm delivery
- Healthcare experience, ideally in behavioral health, therapy, or clinical support
- Comfort navigating and presenting EHR platforms on live screen-share calls; familiarity with Tebra is a strong plus
- Experience walking clinicians or staff through onboarding processes, including healthcare guidelines, policies, and platform navigation
- Familiarity with payroll systems such as Rippling, Gusto, or similar; Rippling experience is preferred
- Strong energy and presence on live video calls, with the ability to keep a large group engaged across an extended session
- Proficient with Google Workspace, Notion, Airtable, and similar productivity and collaboration tools
- Well-organized and self-directed, with the ability to manage preparation, execution, and follow-up across multiple onboarding cohorts simultaneously
- Available Monday through Friday, 9 AM to 5 PM Pacific Time
- Updated resume required
- Short Loom video (1 to 2 minutes) introducing yourself and describing healthcare onboarding or clinical support experience required for advancement
Benefits
Comp & perks- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- Paid in USD, bi-monthly (every 15th and 30th)
- Direct, long-term role with real impact on clinician experience and operational quality
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EHR Platform NavigationOnboarding ProcessPayroll System SetupDocumentationScheduling
Soft Skills
Strong CommunicationEngagementOrganizationSelf-DirectionEnergy and Presence
Tools & Technologies
RipplingGoogle WorkspaceNotionAirtableVideo Conferencing
Industry Keywords
HealthcareBehavioral HealthClinical SupportTherapyHealthcare Guidelines