Hiring Our Heroes

Program Manager

• Lead and grow a local Fellowship Program site while supporting assigned coverage areas
• Manage the full fellowship lifecycle from participant recruitment and matching through fellowship completion and employment outcomes
• Plan and execute cohort programming, including orientations, professional development sessions, networking events, and graduation ceremonies
• Deliver an exceptional experience for participants, employers, and community partners
• Recruit new employer partners and strengthen existing relationships
• Develop and manage a pipeline of prospective host companies using CRM and tracking tools
• Identify opportunities to expand program participation and increase regional impact
• Collaborate with employers to understand workforce needs and align fellowship opportunities
• Build relationships with military installations, workforce development organizations, chambers of commerce, federal agencies, and community stakeholders
• Represent Hiring Our Heroes at military installations, career fairs, information sessions, and community events
• Increase awareness of the Fellowship Program through strategic outreach and engagement
• Maintain accurate program records and reporting within QuickBase, CRM platforms, and other internal systems
• Monitor key performance metrics and use data to improve program outcomes
• Identify opportunities to streamline processes and enhance program effectiveness
• Ensure timely execution of program milestones and deliverables
• Partner with internal teams across Programs, Development, Digital, Marketing, and Operations
• Contribute to sponsorship and partnership initiatives that expand program sustainability and growth

Program Manager – Corporate Fellowship Program

• Own program strategy and execution for the San Antonio Skilled Trades Academy
• Translate national objectives into regional plans, cohort schedules, and measurable performance targets
• Align program offerings with industry needs by analyzing labor market trends and employer and partner feedback
• Identify growth opportunities and present recommendations with rationale and expected impact
• Conduct business development to recruit, nurture, expand, and retain employer relationships
• Plan and host networking events for participants and employers
• Promote sponsorship opportunities to support program growth and sustainability
• Deliver briefings and webinars to educate transitioning service members about program benefits and enrollment
• Manage training-provider performance, capacity, quality, and risks/issues
• Provide personalized participant support from application through employment
• Track outcomes and report results for impact measurement and continuous improvement
• Develop executive-ready updates, impact narratives, success stories, and performance summaries
• Collaborate across Hiring Our Heroes programs on regional events and initiatives

Program Manager – Corporate Fellowship Program

Program Manager, Skilled Trades Academy