Hotelplan UK

Manager

• Establish and lead management of system integrations between company platforms and external suppliers
• Oversee connections with hotels, airlines, excursion providers, DMCs, and other travel suppliers
• Manage end-to-end integration projects, including planning, testing, go-live, and ongoing maintenance
• Ensure consistent synchronization of rates, availability, content, and bookings across systems
• Troubleshoot connection issues with internal IT and external supplier technology teams
• Serve as the main technical contact for connectivity-related supplier relationships
• Collaborate with suppliers and third-party technology providers to set up and maintain direct connections
• Ensure compliance with data exchange standards, SLAs, and performance expectations
• Support supplier onboarding and system configuration for live operation
• Work with product, IT, and distribution teams to implement and enhance connectivity solutions
• Maintain technical documentation, mapping guides, and API specifications
• Coordinate with developers to prioritize integration enhancements and bug fixes
• Monitor system performance, uptime, and data-flow accuracy across integrations
• Analyse connection logs and booking data to identify and resolve inefficiencies
• Provide regular performance reports to management and recommend improvements
• Identify and evaluate new connectivity opportunities to expand the product portfolio
• Stay informed on emerging travel technology trends
• Support automation and digital transformation initiatives with the Digital Transformation Lead

Travel Connectivity and Integrations Manager

Data Entry

• Interpret and input contract rates and other supplier cost information into Inntravel’s data structure
• Create new records and entry fields where necessary, considering downstream processes and consequences
• Create and update holiday itineraries accurately and promptly
• Communicate and respond to data and procedural questions from across the business
• Use Power BI and Excel reporting to provide insights and manage workflow
• Collaborate with the team and other departments
• Perform other relevant duties as required by the business

Inventory Data Entry Assistant

Administration

• Follow up on actions from Business Development Manager visits and roadshow events
• Support the on-the-road team with statistics and agent queries
• Make thank-you calls for bookings and assist with enquiry conversion
• Manage the trade inbox and respond to agency sales queries via email, phone, and social media
• Monitor competitor activity and communicate findings to the team
• Build relationships with agency partners through regular communication
• Liaise between field sales and internal departments
• Update the agent marketing suite with campaigns, images, video content, and POS material
• Distribute sales and marketing assets and campaigns to trade partners
• Compile and send regular e-shots using Mailchimp
• Proofread marketing materials for agency promotions
• Collaborate with Marketing on social media content
• Maintain agent profiles, set up new agencies, and update trade database contact lists
• Load trade promotions into the booking system and communicate terms and conditions
• Track and report ROI from activities and partnerships
• Maintain marketing, contacts, and ROI spreadsheets
• Fulfil agent concession bookings and brochure requests
• Support referral partners administratively
• Assist with trade events and familiarisation trips
• Represent Explore at UK and overseas events and FAM trips
• Source and deliver sustainable prizes for agent competitions and incentives
• Support Business Development Managers with sales and training presentations
• Design PowerPoint presentations, flyers, and social posts using Canva

Travel Connectivity and Integrations Manager

Inventory Data Entry Assistant

Travel Agency Sales Administrator