HR Ways - Hiring Tech Talent

Product Operations

• Execute product operations processes including roadmap tracking, planning cycles, reporting, and delivery rituals
• Identify bottlenecks and proactively unblock product processes
• Use AI and automation to reduce manual operational effort
• Implement incremental workflow improvements
• Support weekly Programme Reviews by preparing inputs, recording decisions, and tracking follow-ups
• Support quarterly OKR planning and monitor progress and risks
• Plan and run user-facing surveys and synthesize results into actionable takeaways
• Support QA planning and coordinate feature-testing coverage across teams
• Monitor customer feedback and sentiment across channels and turn recurring themes into concrete plans
• Support weekly Product Health sessions and drive resulting actions
• Leverage surveys, customer feedback, and data to identify trends and insights
• Build reports and data dashboards for product performance indicators
• Communicate data findings to peers, managers, and stakeholders
• Coordinate Product, Design, Engineering, and other functions around goals and timelines
• Communicate progress and dependencies and help resolve misalignments
• Lead smaller-scale initiatives from problem framing through rollout and adoption
• Take on progressively more complex assignments

Product Operations Manager

DevOps Engineer

• Own the GCP infrastructure and platform security for an early-stage healthtech SaaS startup in KSA
• Establish the only production delivery path through merge requests, reviews, green tests, staged rollouts, and tested rollbacks
• Manage migrations across environments and harden CI runners
• Design and operate identity and access management across GitLab, GCP, production data, and internal tools
• Manage secrets, keys, devices, rotation, masked CI variables, and workload identity
• Build tenant onboarding pipelines for provisioning, configuration, seeding, and data segregation
• Implement Terraform across the full estate and maintain reproducible environments
• Secure private data tiers, control egress, implement edge protection, and enforce organization policies
• Build tamper-evident, queryable audit logging and alerts
• Implement tracing across .NET and Python, define SLOs, configure paging alerts, and run blameless incident post-mortems
• Operate PostgreSQL pooling, replicas, failover, and restore drills
• Maintain WebSocket sessions across scaling

DevSecOps Engineer

SDET

• Own the automated release gate in collaboration with the Tech Lead and DevSecOps
• Build and maintain automated test suites running against staging before production releases
• Ensure production changes are not released without passing required automated quality gates
• Design and implement API contract tests across .NET, Python backend, frontend, and other service-to-service boundaries
• Implement consumer-driven and/or schema-based contract testing
• Identify breaking changes in API request and response structures before production
• Develop scalable Playwright or Cypress automation suites
• Build authentication, authorization, and multi-tenant test fixtures
• Ensure strong test isolation between tenants
• Develop role-based end-to-end testing for complete business workflows
• Automate journeys involving multiple user roles
• Author and maintain GitLab CI/CD pipelines from scratch
• Integrate automated tests into CI/CD and configure quality gates that can block merges and releases
• Investigate silent failures where successful HTTP responses do not necessarily indicate successful business outcomes

SDET/QA Automation

Business Development Rep

• Make high-volume outbound calls to prospective US businesses
• Identify and connect with business owners, HR managers, hiring managers, Talent Acquisition teams, and other decision-makers
• Introduce the company and its IT staffing/recruitment services
• Generate new sales opportunities through cold calling, email outreach, and LinkedIn
• Qualify prospects based on hiring needs, current vendors, requirements, and potential business opportunity
• Schedule qualified meetings for the Business Development Manager/Sales Closer
• Follow up consistently with prospects through calls and email
• Maintain accurate records of calls, conversations, leads, and follow-ups in the CRM
• Handle objections professionally and create interest in the company's services
• Meet and exceed weekly and monthly sales/appointment targets
• Maintain a professional and consultative approach when communicating with US prospects
• Work closely with the recruitment team to ensure qualified opportunities are properly handed over
• Consistently perform outbound prospecting, generate qualified sales opportunities, book qualified meetings, maintain accurate CRM activity, achieve KPIs, and improve sales and objection-handling skills

Product Operations Manager

DevSecOps Engineer

SDET/QA Automation

Business Development Executive