Illinois Institute of Technology

Events

• Lead strategy and priorities for admission events, student engagement programs, campus visits, and Visitors Center operations
• Supervise and develop the Associate Director, Assistant Director, and Visitors Center Operations Coordinator
• Oversee staffing, student employee programs, and operational coverage for major events, high-volume visit periods, and engagement programs
• Evaluate program needs, resources, and improvement opportunities; serve as escalation point for complex operational issues
• Build and maintain partnerships with academic units, Enrollment Marketing, Financial Aid, Student Affairs, Facilities, Public Safety, Dining, Event Services, and other campus partners
• Coordinate campus participation in admission events, visits, recruitment programs, and yield initiatives
• Partner with enrollment and recruitment leadership to support undergraduate and graduate enrollment goals
• Promote consistent service standards, messaging, and institutional representation across student and family experiences
• Establish and monitor measures including participation, attendance, satisfaction, conversion, yield, and other program data
• Support reporting and assessment using Slate and other systems
• Use program results and year-over-year trends to improve staffing, communication, resource allocation, and service delivery
• Present findings and recommendations to enrollment leadership and campus partners
• Provide oversight for admission events, student engagement programs, campus visits, Visitors Center operations, and associated student employees

Explore Director of Admission Events, Student Experience and Visit… at Illinois Institute of Technology. Review requirements and application details.

Director of Admission Events, Student Experience and Visit Operations

• Lead the TeleHawk and SOAR programs and support Hawk Ambassador and Graduate Student Assistant programs
• Establish program goals, expectations, procedures, calendars, and operating standards
• Develop student leadership and employment experiences
• Maintain program resources, training materials, operating documentation, and administrative tools
• Identify opportunities to strengthen student-to-student engagement
• Recruit, interview, select, onboard, and train student employees
• Establish performance expectations and provide coaching, feedback, performance management, recognition, and professional development
• Develop staffing schedules and monitor attendance, availability, hours, coverage, and staffing needs
• Share oversight of the Hawk Ambassador Program and coordinate student development, training, performance, operations, and campus visit activities
• Support planning and execution of undergraduate, graduate, and virtual admission events
• Lead student employee staffing for major admission events
• Assess student engagement programs using participation, retention, performance, staffing, and feedback measures
• Provide recommendations for program improvement
• Support student employment administration, staffing resources, and program expenditures
• Provide direct and/or programmatic supervision for TeleHawks, SOAR Leaders, Hawk Ambassadors, and other assigned student positions
• Collaborate with admission and recruitment teams, campus partners, students, and other stakeholders

Explore Assistant Director – Student Experience and Events at Illinois Institute of Technology. Review requirements and application details.

Assistant Director – Student Experience and Events

• Lead planning and execution of undergraduate and graduate admission events across in-person and virtual formats
• Develop event plans, timelines, staffing assignments, operational procedures, contingency plans, and measures of success
• Manage registration, space planning, guest services, technology, dining, transportation, signage, supplies, and related event logistics
• Serve as a visible event leader and primary operational resource for schedule, staffing, facilities, technology, and guest-experience issues
• Coordinate participation of academic units, faculty, staff, students, and campus partners in admission events and recruitment programs
• Partner with Enrollment Marketing, Facilities, Public Safety, Dining, technology, space management, and other campus stakeholders
• Coordinate student engagement, campus visit activity, staffing, and shared resources
• Provide functional leadership to staff, student employees, university partners, and others assigned to admission events
• Conduct post-event reviews using attendance, participant feedback, satisfaction, conversion, yield, and other relevant measures
• Prepare event recaps and identify outcomes, lessons learned, and recommendations
• Reconcile event expenditures, purchasing, vendor commitments, and other resources
• Evaluate vendor performance and resource use to identify efficiencies and inform future planning
• Report to the Director of Admission Events, Student Experience and Visit Operations

Explore Associate Director – Student Experience and Events at Illinois Institute of Technology. Review requirements and application details.