Indiana Farmers Insurance

Claims Specialist

• Investigate property losses through on-site and off-site inspections to determine coverage, liability, damages, and appropriate resolution
• Handle claims from first notice through settlement
• Review claim setup, assess coverage, establish and adjust reserves, document activity, and issue payments within established authority
• Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types
• Communicate with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person
• Explain decisions and manage expectations through difficult conversations
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities
• Review pending claims and take timely action to move files toward resolution
• Identify issues outside authority and refer them appropriately
• Recognize and refer potentially fraudulent claims for further investigation
• Communicate claim or account trends to Claims and Underwriting leaders
• Serve as an agency liaison for the assigned territory
• Support other claims professionals
• Participate in after-business-hours on-call rotation when needed
• Prepare reports and maintain complete claim files
• Stay current on industry trends and applicable law
• Assist with mediations, depositions, or litigation as needed
• Use approved technology and AI-enabled tools to support documentation, analysis, and efficiency
• Work independently in the field while staying connected to the Claims Team

Field Property Claims Representative II

Data Analyst

• Analyze claims, underwriting, premium, profitability, retention, growth, market, competitive, and operational information to identify trends, risks, and opportunities
• Create reports, presentations, and recommendations to help leaders and business partners understand product performance and make decisions
• Support product changes involving rates, rules, documentation, business requirements, testing, and implementation
• Prepare regulatory filing materials and maintain product information
• Partner with Quality Assurance and Information Technology to define test scenarios, investigate implementation issues, and identify root causes and improvements
• Serve as a resource for rating and product documentation questions, translating complex information for technical and business audiences
• Use approved AI-enabled tools to improve analysis, documentation, and efficiency while maintaining professional judgment
• Produce accurate, useful analysis and follow work through to completion
• Build effective partnerships across the company

Product Data Analyst

Manager

• Lead application development associates, including recruiting, onboarding, goal setting, coaching, feedback, performance evaluation, associate development, succession planning, and performance management
• Align application development priorities with company goals and business needs
• Oversee delivery plans, resource allocation, dependencies, risks, timelines, scope, quality, and commitments
• Partner with business, product, architecture, security, vendor, and technical teams
• Communicate progress, resolve issues, make informed trade-offs, and support successful adoption of technology solutions
• Guide solution design with architects and senior developers
• Strengthen development and testing practices and advance Agile, DevOps, automation, and continuous delivery
• Oversee incident management and recovery for supported applications
• Use monitoring, logs, metrics, tracing, and other observability practices to support service health, diagnosis, resilience, and performance improvement
• Coordinate application security, data protection, identity and access, vulnerability management, and compliance practices
• Evaluate technical alternatives, emerging technologies, industry trends, tools, and methods
• Evaluate, onboard, and manage third-party software and services
• Identify and apply AI-enabled tools, including agentic AI capabilities, while maintaining human oversight, security, transparency, and governance
• Build capable teams, create clarity around priorities and delivery commitments, and balance business needs, technical quality, risk, and long-term impact

Manager, Application Development

• Investigate property losses through on-site and off-site inspections to determine coverage, liability, damages, and appropriate resolution
• Handle claims from first notice through settlement, including reviewing claim setup, assessing coverage, establishing and adjusting reserves, documenting activity, and issuing payments within established authority
• Inspect, evaluate, and estimate structural property losses across personal, commercial, and farm property types
• Communicate with members, claimants, agents, vendors, and other partners by phone, text, email, writing, and in person
• Explain decisions and manage expectations through difficult conversations
• Manage claim vendors and experts, control claim expenses, and pursue subrogation and salvage opportunities
• Review pending claims and take timely action to move files toward resolution
• Identify issues outside authority and refer them appropriately
• Recognize and refer potentially fraudulent claims for further investigation
• Communicate claim or account trends to Claims and Underwriting leaders
• Serve as an agency liaison for the assigned territory
• Support other claims professionals
• Participate in after-business-hours on-call rotation when needed
• Prepare reports and maintain complete claim files
• Stay current on industry trends and applicable law
• Assist with mediations, depositions, or litigation as needed
• Use approved technology and AI-enabled tools to support documentation, analysis, and efficiency
• Work independently in the field while staying connected to the Claims Team