Intermountain Electronics

Field Engineer

• Install, repair, and test field equipment according to customer/manufacturer specifications and company procedures
• Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs
• Use diagnostic tools to identify problems and repair faulty components, wiring, and software issues
• Perform assembly, modifications, and quality defect resolution on IE products and equipment
• Resolve QA/QC issues with IE plants, project managers, engineers, and quality teams
• Travel occasionally throughout the country and possibly overseas
• Complete receiving inspections with regional managers, subcontractors, and customers
• Assess warranty claims and determine validity against codes, specifications, and requirements
• Perform preventative maintenance on electrical/mechanical equipment
• Generate professional service reports documenting problems, actions taken, and parts used
• Respond promptly to client calls, emails, and texts
• Maintain, inspect, and care for IE tools, equipment, and vehicles
• Complete monthly tool inventories, bi-weekly vehicle inspections, and monthly expense reports
• Follow onsite safety regulations, PPE requirements, lockout/tagout procedures, and safety standards
• Communicate with customers and internal teams to understand needs and provide timely solutions
• Respond to customer inquiries and complaints and resolve issues
• Develop relationships with customers, commissioning agents, and general contractors
• Complete IE training, development, product/service, and safety programs
• Mentor and develop technicians or sub-vendors requiring training
• Evaluate and approve subcontractor safety programs and ratings
• Maintain punctual attendance, safe and clean work areas, and compliance with IE Core Values and Cardinal Safety Rules

Explore Field Service Technician at Intermountain Electronics. Review requirements and application details.

Field Service Technician

• Install, repair, and test field equipment according to customer or manufacturer specifications and company procedures
• Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs
• Use diagnostic tools to identify problems and replace faulty components, repair wiring, and troubleshoot software issues
• Perform assembly, modifications, and quality defect resolution on IE products and equipment
• Resolve QA/QC issues with IE plants, project managers, engineers, and quality teams
• Support receiving inspections with regional managers, subcontractors, and customers
• Assess warranty claims and work with the Regional Manager to determine validity
• Perform preventive maintenance on electrical and mechanical equipment
• Document work performed, problems, resolution steps, and parts used in professional service reports
• Respond promptly to client calls, emails, and texts
• Maintain, inspect, and care for IE tools, equipment, and vehicles
• Complete monthly tool inventory, bi-weekly vehicle inspections, and monthly expense reports
• Follow onsite safety regulations, PPE requirements, lockout/tagout procedures, and IE safety standards
• Communicate with customers and internal teams to understand needs and provide timely solutions
• Explain problems, estimated repair time, and repair costs to customers
• Respond to customer inquiries and complaints and resolve issues satisfactorily
• Develop relationships with customers, commissioning agents, and general contractors
• Complete IE training, development, product, service, and safety programs
• Mentor technicians and sub-vendors requiring training on IE products and equipment
• Evaluate and approve subcontractor safety programs and ratings
• Maintain regular attendance, punctuality, IE Core Values, and a safe, clean work area

Explore Field Service Technician – Electrical at Intermountain Electronics. Review requirements and application details.