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Intermountain ElectronicsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and repairing electrical and mechanical equipment, with a strong focus on customer service and effective communication. Proficient in preventive maintenance, quality assurance, and mentoring technicians while adhering to safety standards.
Highest-signal resume keywords
Electrical/Mechanical BackgroundJourneyman Electrician CertificationPreventive MaintenanceDiagnostic Tools ProficiencyCustomer Relationship Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Install, repair, and test field equipment according to customer or manufacturer specifications and company procedures
- Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs
- Use diagnostic tools to identify problems and replace faulty components, repair wiring, and troubleshoot software issues
- Perform assembly, modifications, and quality defect resolution on IE products and equipment
- Resolve QA/QC issues with IE plants, project managers, engineers, and quality teams
- Support receiving inspections with regional managers, subcontractors, and customers
- Assess warranty claims and work with the Regional Manager to determine validity
- Perform preventive maintenance on electrical and mechanical equipment
- Document work performed, problems, resolution steps, and parts used in professional service reports
- Respond promptly to client calls, emails, and texts
- Maintain, inspect, and care for IE tools, equipment, and vehicles
- Complete monthly tool inventory, bi-weekly vehicle inspections, and monthly expense reports
- Follow onsite safety regulations, PPE requirements, lockout/tagout procedures, and IE safety standards
- Communicate with customers and internal teams to understand needs and provide timely solutions
- Explain problems, estimated repair time, and repair costs to customers
- Respond to customer inquiries and complaints and resolve issues satisfactorily
- Develop relationships with customers, commissioning agents, and general contractors
- Complete IE training, development, product, service, and safety programs
- Mentor technicians and sub-vendors requiring training on IE products and equipment
- Evaluate and approve subcontractor safety programs and ratings
- Maintain regular attendance, punctuality, IE Core Values, and a safe, clean work area
Requirements
What you’ll need- Electrical/Mechanical/Commissioning or Assembly background with 3+ years' experience and at least three years of field experience; or equivalent combination of experience and education
- 1–2 years of business and contracting experience in a similar job position, with emphasis on supplier agreements with general or subcontractors
- Journeyman Electrician, HVAC, or Commissioning Certification or License from any state, or Electrical Engineering or Technical Degree with similar field experience
- Ability to read, analyze, and interpret technical manuals, purchase orders, and project part specifications
- Ability to write reports, business correspondence, and procedure manuals
- Ability to present information and respond to questions from managers, clients, customers, and the general public
- Ability to calculate voltage drop, cable runs, square footage, volume, Ohm’s law, and battery run time
- Ability to work effectively with customers, subcontractors, and diverse personalities
- Ability to solve practical problems with limited guidance
- Ability to interpret instructions, diagrams, schematics, and schedules
- Strong PC skills and proficiency in MS Office Word, Excel, and MS Outlook
- Must be able to work a 40-hour work week and overtime as needed
- Willingness and ability to travel extensively, including overnight stays and extended assignments away from home
- Must be based in or near Columbus, Ohio, or willing to relocate there
- Ability to provide night or weekend support for service calls and emergencies
Benefits
Comp & perks- Competitive salary
- PTO (Paid Time Off)
- Paid Holidays (10)
- Medical and Dental Plans
- Teladoc 24/7/365 Access to U.S. Board Certified doctors
- Employee Assistance Program
- Company Paid Life Insurance
- Supplemental Vision, Life, STD & LTD Insurance
- 401K with company match up to 6% of base salary
- Health Savings Account (HSA) with available company match up to $2000 based on family size
- Paid Parental Leave
- Company Vehicle Use
- Relocation Packages may be available if eligible
- Work-life balance and scheduling accommodations whenever possible
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical RepairMechanical RepairControls Equipment TroubleshootingQuality Defect ResolutionTechnical Manual InterpretationVoltage Drop CalculationSchematic InterpretationReport WritingPreventive Maintenance ProceduresAssembly and Modification
Soft Skills
Effective CommunicationProblem SolvingCustomer ServiceTeam CollaborationMentoring
Tools & Technologies
Diagnostic ToolsMS Office SuitePPE EquipmentLockout/Tagout Procedures
Certifications & Qualifications
Journeyman Electrician LicenseHVAC CertificationCommissioning CertificationElectrical Engineering Degree
Industry Keywords
Field EquipmentWarranty ClaimsQA/QC IssuesSubcontractor ManagementSafety Standards