Intermountain Electronics

Field Service Technician

Intermountain Electronics
Posted 10/20/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing electrical and mechanical equipment, with a strong focus on customer service and quality assurance. Proficient in technical documentation, safety regulations, and effective communication with diverse stakeholders.

Highest-signal resume keywords
Electrical/Mechanical BackgroundField ExperienceJourneyman Electrician CertificationTechnical Documentation SkillsDiagnostic Tool Proficiency

Tech Stack

Tools & technologies
Assembly

About the role

Key responsibilities & impact
  • Install, repair, and test field equipment according to customer/manufacturer specifications and company procedures
  • Diagnose and repair electrical, mechanical, and controls equipment malfunctions and warranty repairs
  • Use diagnostic tools to identify problems and repair faulty components, wiring, and software issues
  • Perform assembly, modifications, and quality defect resolution on IE products and equipment
  • Resolve QA/QC issues with IE plants, project managers, engineers, and quality teams
  • Travel occasionally throughout the country and possibly overseas
  • Complete receiving inspections with regional managers, subcontractors, and customers
  • Assess warranty claims and determine validity against codes, specifications, and requirements
  • Perform preventative maintenance on electrical/mechanical equipment
  • Generate professional service reports documenting problems, actions taken, and parts used
  • Respond promptly to client calls, emails, and texts
  • Maintain, inspect, and care for IE tools, equipment, and vehicles
  • Complete monthly tool inventories, bi-weekly vehicle inspections, and monthly expense reports
  • Follow onsite safety regulations, PPE requirements, lockout/tagout procedures, and safety standards
  • Communicate with customers and internal teams to understand needs and provide timely solutions
  • Respond to customer inquiries and complaints and resolve issues
  • Develop relationships with customers, commissioning agents, and general contractors
  • Complete IE training, development, product/service, and safety programs
  • Mentor and develop technicians or sub-vendors requiring training
  • Evaluate and approve subcontractor safety programs and ratings
  • Maintain punctual attendance, safe and clean work areas, and compliance with IE Core Values and Cardinal Safety Rules

Requirements

What you’ll need
  • Electrical/Mechanical/Commissioning or Assembly background with 3+ years' experience and at least three years of field experience; or equivalent combination of experience and education
  • 1-2 years of business and contracting experience in a similar job position
  • Experience with supplier agreements involving general or subcontractors
  • Ability to read, analyze, and interpret technical manuals, purchase orders, and project part specifications
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the public
  • Ability to calculate voltage drop, cable runs, square footage, volume, Ohm's law, and battery runtime
  • Ability to work effectively with customers, subcontractors, and diverse personalities
  • Ability to solve practical problems with limited guidance
  • Ability to interpret instructions, diagrams, and schematics
  • Strong PC skills; proficiency in MS Office Word, Excel, and MS Outlook
  • Journeyman Electrician, HVAC, or Commissioning certification or license from any state; or Electrical Engineering or Technical Degree with similar field experience
  • Ability to work a 40-hour work week and overtime as needed
  • Willingness and ability to provide night or weekend emergency support
  • Must be based in or near Pittsburgh, Pennsylvania, or willing to relocate there
  • Must be within one hour commute to Pittsburgh International Airport (PIT)
  • Willingness and ability to travel extensively, including overnight stays and extended assignments away from home

Benefits

Comp & perks
  • Competitive salary
  • PTO (Paid Time Off)
  • Paid Holidays (10)
  • Medical and Dental Plans
  • Teladoc 24/7/365 Access to U.S. Board Certified doctors
  • Employee Assistance Program
  • Company Paid Life Insurance
  • Supplemental Vision, Life, STD & LTD Insurance
  • 401K- Company match up to 6% of base salary
  • Health Savings Account (HSA) with available company match up to $2000 based on family size
  • Paid Parental Leave
  • Company Vehicle Use
  • Relocation Packages may be available if eligible
  • Work-life balance accommodations whenever possible

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Electrical RepairMechanical RepairControls Equipment DiagnosisPreventative MaintenanceVoltage Drop CalculationTechnical Manual InterpretationQuality AssuranceAssembly ModificationsProblem-SolvingReport Writing
Soft Skills
Customer Relationship DevelopmentEffective CommunicationTeam CollaborationMentoringProblem Resolution
Tools & Technologies
Diagnostic ToolsMS Office SuitePPE EquipmentLockout/Tagout Procedures
Certifications & Qualifications
Journeyman Electrician LicenseHVAC CertificationCommissioning CertificationElectrical Engineering Degree
Industry Keywords
Field EquipmentWarranty ClaimsSubcontractor ManagementSafety StandardsQuality Control