International Cultural Exchange Services

Account Manager

• Design and manage a comprehensive program of work focused on external partnerships supporting HDRN’s mission and strategic goals
• Drive business opportunities for HDRN and ICES by identifying and pursuing partnership projects enabling multi-regional health data studies
• Develop and operationalize the HDRN Canada Partnerships Framework, the Health Data Research Alliance, and other major partnership initiatives
• Lead multidisciplinary, multi-jurisdictional teams across Canada to deliver complex partnership projects on time and within budget
• Manage project lifecycles, including scope definition, milestone tracking, and risk mitigation
• Ensure operational alignment with the HDRN corporate team
• Design and manage performance tracking tools and frameworks, and report partnership outcomes and impacts
• Analyze HDRN interest holders and collaborate on CRM development and maintenance
• Produce technical reports, project updates, and executive briefing notes
• Represent ICES and HDRN at forums, panels, and conferences
• Provide secretariat support to the HDR Alliance and associated events
• Identify collective action projects, organize project teams, and facilitate resourcing and execution
• Promote the HDR Alliance to national and international audiences
• Identify and cultivate prospective partners and strengthen existing bilateral relationships
• Support key groups through membership management, chair support, agenda planning, and meeting summaries
• Conduct strategic horizon scanning and recommend new areas for action
• Translate the HDRN Strategic Plan into an actionable roadmap
• Align with the HDRN Data Services Development Team to develop partnerships
• Mentor and train HDRN Partnerships department members
• Participate in team discussions and initiatives that enhance department effectiveness

Lead – HDRN Partnerships

Business Analyst

• Import and maintain large health services datasets within a SAS/Linux environment
• Convert administrative and project data into SAS datasets
• Perform data cleaning and validation activities and document data characteristics
• Collaborate with project teams to align cleaning processes with research objectives
• Implement secure data destruction procedures
• Encode direct personal identifiers as data arrives at ICES
• Prepare primary data collection project data for the ICES Linux data environment
• Document encoding processes for audits and transparency
• Develop and process SAS programs to convert administrative and study files into SAS datasets
• Validate converted datasets through testing and quality control
• Work with Technology teams, Research Program Managers, and external data partners to resolve data issues
• Communicate status updates, issue resolutions, risks, and impacts to relevant stakeholders
• Perform other duties within the scope of the position

Lead – HDRN Partnerships

Information Management Analyst