JD.COM

General

• Develop, implement, and maintain DG transportation policies and procedures in accordance with national and international regulations (e.g., IATA DGR, IMDG Code, ADR, RID).
• Coordinate and oversee the classification, packaging, labeling, and documentation of dangerous goods shipments.
• Conduct internal audits and inspections to ensure compliance with DG regulations and internal safety standards.
• Provide expert guidance and training to internal teams on DG handling, storage, and transportation requirements.
• Liaise with carriers, freight forwarders, and regulatory authorities to ensure smooth and compliant DG shipments.
• Investigate and report on DG incidents, near misses, and non-conformities, implementing corrective and preventive actions.
• Stay updated on changes to DG regulations and industry best practices, integrating them into JD.com's processes.
• Support the development and maintenance of DG management systems and software solutions.
• Assist in the selection and evaluation of DG-compliant vendors and service providers.
• Contribute to the overall safety culture and risk management strategies within JD.com's logistics network.

Dangerous Goods Transportation Specialist

Supervisor

• Provide leadership to ensure a great customer experience is delivered safely and efficiently
• Manage JD drivers and installers, including recruitment, training, scheduling, holiday management, disciplinary processes, and development planning
• Manage contracts for DSP installation crews
• Ensure delivery routing meets customer promises, operating SOPs, and safety requirements
• Assign crews to tasks aligned with their qualifications and flex delivery capacity with DSPs
• Oversee inbound order receipt, vehicle loading, reverse-order returns, and dispatch to the central warehouse
• Ensure vehicle checks, maintenance processes, driving licence checks, and fuel card management are completed and recorded
• Manage delivery and installation teams on the road and advise on operational decisions
• Investigate customer complaints, accidents, vehicle or product damage, and KPI misses
• Implement performance improvements and communicate clearly with stakeholders
• Manage tools and consumables inventory for JD and DSP crews and request replenishment

Dangerous Goods Transportation Specialist

Delivery Operation Supervisor