Kinsta

Account Manager

• Own and manage a book of business
• Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings
• Identify account health and satisfaction to pinpoint at-risk clients and improve retention rates
• Spearhead a process-driven sales approach to seek additional revenue opportunities
• Become a specialist on Kinsta’s services and solutions, their benefits, and value to customers
• Become knowledgeable about market competition to retain and upsell clients
• Coordinate with internal departments to resolve problems and provide service
• Maintain strong client relationships through regular account reviews and communication
• Develop growth strategies to increase the book of business
• Provide timely and accurate deal updates to management and executives
• Identify product and process improvements through client conversations
• Assist other Account Managers to achieve team quota success
• Meet or exceed revenue, retention, KPI, and quota targets
• Build, maintain, and close pipeline
• Position Kinsta’s capabilities and value proposition to resolve customer concerns or objections
• Maintain accurate customer and deal information in HubSpot CRM
• Use sales engineers effectively to educate customers and support informed buying decisions

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Revenue Operations

• Serve as the main RevOps point of contact for Sales.
• Own Sales-facing documentation and keep it accurate, up to date, and easy to use.
• Support adoption and effective use of Sales tools, including call recording, enablement, and productivity tools.
• Handle day-to-day Sales requests and turn recurring questions into documentation or self-serve resources.
• Partner with Sales leadership to translate quarterly priorities into operational changes in systems.
• Perform routine HubSpot administration, including user management and configuration maintenance.
• Run regular data audits, deduplication, and cleanup routines to maintain high data quality.
• Manage field creation, page layouts, and access permissions in line with governance standards.
• Administer and maintain GTM technology tools as the subject matter expert for core RevOps software.
• Evaluate new platforms and tools to address emerging business needs and operational gaps.
• Own the health of GTM systems and data, proactively fixing issues before they reach Sales.
• Collaborate with Sales, Marketing, and other GTM teams to keep systems aligned with how teams work.

Explore Revenue Operations Administrator at Kinsta. Review requirements and application details.