Demonstrates expertise in conducting thorough investigations into employee relations issues, including harassment and discrimination, while providing effective communication and documentation. Proficient in managing employee relations programs and policies across multiple countries, with strong problem-solving and coaching abilities.

Highest-signal resume keywords

Employee Relations ExperienceInvestigation TechniquesProfessional Proficiency In German And EnglishKnowledge Of Employment And Labour LawsStrong Communication Skills

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Conduct detailed investigations into employee relations concerns including harassment, discrimination, retaliation, and workplace violence
Provide timely investigation communications, reports, summaries, and supporting documentation
Support and coach leaders in managing attendance cases
Facilitate learning workshops and knowledge transfer for leaders
Use interviewing and documentation techniques and manage cases in ServiceNow
Assist with works council meetings and documentation
Support an inclusive and positive workplace culture
Coach managers on developing, delivering, and monitoring Performance Improvement Plans
Partner with business and HR leaders on termination decisions
Manage employee issues through resolution and employee relations programs and policies across Poland, Bulgaria, and Germany
Interface with employees, management, Legal, HRBPs, and external stakeholders

Requirements

What you’ll need

Bachelor’s degree desirable, preferably in human resource management or related field, or an equivalent combination of education, training, and work
2 or more years of experience in the Employee Relations field
Professional proficiency in German and English
Experience conducting investigations and advising on sensitive and complex employee relations issues
Knowledge of relevant basic employment and labour laws in Poland and Bulgaria; Germany is a plus
Fluency in either Polish or Bulgarian is essential
Strong verbal, written, and presentation communication skills
Ability to conduct thorough and complete investigations
Strong problem-solving skills with minimal guidance
Flexibility and willingness to handle competing priorities and assist others in a team environment
Ability to make timely, informed, and objective decisions

Benefits

Comp & perks

40 hours per week based on a five-day working week (Monday-Friday)
Remote work arrangement in Bulgaria

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Conducting InvestigationsDocumentation TechniquesPerformance Improvement PlansEmployee Relations ProgramsLabour Laws KnowledgeServiceNow ManagementAttendance Case ManagementWorkplace Violence InvestigationDiscrimination InvestigationHarassment Investigation

Soft Skills

Problem-Solving SkillsFlexibilityTeam CollaborationCoaching AbilitiesPresentation Skills

Tools & Technologies

ServiceNow

Industry Keywords

Employee RelationsWorkplace CultureWorks Council MeetingsTermination DecisionsEmployee Issues Resolution