Learnlife

Community Manager

• Design and own Learnlife’s learner recruitment strategy
• Generate and nurture family leads through community engagement, events, partnerships, and digital outreach
• Build networks with relocation and school finder agencies, multinational corporations, feeder schools, embassies, and cultural organisations
• Represent Learnlife at fairs, open days, and networking events
• Partner with Marketing to align campaigns with recruitment targets and improve performance
• Lead admissions strategy meetings with marketing, finance, operations, and hub teams
• Monitor competitors and use market insights to inform strategy
• Lead the full admissions process from enquiry through enrolment, re-enrolment, and offboarding
• Oversee and support the admissions coordinator
• Organise hub tours, open houses, online information sessions, and orientations
• Collaborate with Hub Leads and Finance on annual re-enrolment
• Maintain and report admissions data, conversion rates, and enrolment forecasts
• Document and continuously optimise admissions processes
• Act as a Learnlife ambassador in the wider Barcelona community
• Develop partnerships to attract mission-aligned families, open markets, and grow market share
• Create referral opportunities and word-of-mouth advocacy with parents, alumni, and team members
• Support events and initiatives that strengthen belonging and retention
• Create and manage family feedback processes throughout the intake journey
• Ensure admissions policies are transparent, inclusive, and compliant
• Monitor regulatory changes affecting enrolment and recommend risk-reduction actions
• Manage HubSpot CRM and PowerSchool LMS and gather market and alumni data to drive admissions and retention

Head of Admissions – Community Engagement

Admissions Coordinator

• Respond to family enquiries through the admissions inbox, online, walk-in, and phone channels
• Qualify enquiries through one-to-one family meetings, lead scoring, and nurturing sequences
• Arrange and host family tours at three hubs
• Gather feedback from families after visits
• Oversee Taster Days, including coordination, registration, and feedback
• Support in-person Open Houses and Online Info Session events
• Support the admissions process from enquiry through qualified lead and enrolment
• Provide administrative support to the Admissions & Community Engagement Lead
• Support annual re-enrolment campaigns with hub teams and the finance team
• Maintain and report admissions data for forecasting and decision-making
• Manage HubSpot CRM and PowerSchool LMS, following processes and best practices
• Review and refine processes to improve efficiency and the family experience
• Report to the Admissions & Community Engagement Lead