Demonstrates expertise in IP network support, including configuration of routers, switches, and firewalls, while effectively managing SATCOM networks and troubleshooting communication issues. Holds necessary security clearances and certifications to operate within a 24/7 operations environment.

Highest-signal resume keywords

IP Network SupportSATCOM Network ManagementDoD-8570 IAT Level 2 CertificationConfiguration of Routers and SwitchesActive Secret Clearance

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution for Baseband, IF, and RF communications networks
Monitor network events and element management failures in real time on a 24x7x365 basis
Perform IP network support, including configuration of routers, switches, firewalls, and voice equipment
Perform IP satellite modem support, including configuration and issuance of option/boot/RSP files
Remotely access and de-access customers into IP/SATCOM networks
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues
Verify equipment is operating in the baseline configuration
Remotely provide global equipment configurations at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)

Requirements

What you’ll need

This position requires U.S. citizenship
Must have an active Secret clearance to start
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Ability to work in a 24/7 operations environment
Moderate experience with utilization of SAA/GAAs as source documentation for network configuration
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
Currently possess an active Secret security clearance
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
High school diploma and 2-4 years of experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IP Network SupportConfiguration of RoutersConfiguration of SwitchesConfiguration of FirewallsConfiguration of Voice EquipmentOperation of MILSATCOM Encryption DevicesSatellite Communications ArchitectureSignal Flow UnderstandingUtilization of SAA/GAAsManagement of IP Over SATCOM Networks

Soft Skills

Problem SolvingAbility to Work in 24/7 Operations Environment

Tools & Technologies

DISA Ticketing ApplicationsIDirectLinkwayEBEMFM-TDMA Hubs

Certifications & Qualifications

DoD-8570 IAT Level 2 CertificationSecurity+ CE

Industry Keywords

SATCOMIP CommunicationsDoDNetwork ConfigurationEncryption Devices