Life is Good

Business Intelligence Analyst

• Design, build, and implement data-driven business intelligence solutions
• Design the data foundation, including pipelines, models, and data sources
• Connect SAP, Shopify, and other SaaS tools
• Develop accurate, fast reports, dashboards, and analyses
• Troubleshoot broken reports and production issues across current and future reporting environments
• Answer data questions and support reporting environments
• Enable business self-service analytics with appropriate data, guardrails, and governance
• Ensure data quality, security, protection of sensitive data, and documented lineage
• Reconcile data to systems of record
• Partner with leaders to set the BI roadmap and recommend tools, patterns, and investments
• Use AI to accelerate SQL, modeling, and data exploration while verifying logic
• Identify patterns in data, usage, and reporting requests
• Turn analysis into actionable stories for leaders
• Strengthen the IT team through knowledge sharing and collaboration

Business Intelligence Architect

Community Manager

• Develop and own the brand ambassador strategy to grow the program and its positive impact
• Manage end-to-end recruiting, activation, and measurement of the ambassador program
• Coordinate seasonal gifting with the fulfillment center
• Build ambassador relationships through proactive outreach, updates, and feedback loops
• Champion the community internally by surfacing ambassador and fan stories for marketing, eCommerce, wholesale, retail, and other uses
• Expand program participation, engagement, and retention
• Drive influencer strategy across the funnel, from brand awareness to conversion-driving creator collaborations
• Identify, vet, and contact aligned creators
• Manage negotiations, contracting, and deliverables
• Collaborate with Social and Creative teams to brief, review, and approve content
• Collaborate with eCommerce on influencer, creator, and affiliate conversion opportunities
• Maintain an always-on gifting approach to brand friendlies and others
• Measure and report performance using Traackr and platform analytics
• Source, organize, and champion user-generated content
• Collaborate with stakeholders to surface and repurpose top-performing community assets
• Track permissions and maintain tagging and approvals through Emplifi
• Monitor and engage daily with comments, DMs, and tagged content
• Apply a consistent system for thanking and rewarding passionate supporters
• Bridge the community and internal teams, escalating customer or product feedback as needed
• Monitor community sentiment and emerging trends
• Support reporting and dashboards tracking program health, community growth, and ambassador and influencer impact

Business Intelligence Architect

Senior Community Manager